ResolvedMenu not visiable on mobile phone

Tagged: menu invisible on mobiles

This topic has 14 replies, 3 voices, and was last updated 2 years ago by Panthony54.

Viewing 15 posts - 1 through 15 (of 15 total)

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February 19, 2021 at 11:14 pm #29030
Panthony54
Participant
I don’t know what happened bur on mobile phones the menu is not visible anymore (was for the past years). I have not changed the settings but it is not there anymore.
Does somebody have a clue?
Why isn’t here a search function in this forum?
Kind regards
Anthony
February 22, 2021 at 10:56 am #29057
Althemist
Keymaster
Hello Panthony54,
We can’t just guess what could be wrong. Please, provide a working link to your site and temporary admin access, so we can check.
March 2, 2021 at 9:07 am #29211
Panthony54
Participant
This reply has been marked as private.
March 2, 2021 at 11:07 am #29219
Althemist
Keymaster
As far as I can see the problem is most probably caused by your Nitro optimization. It’s either not properly configured OR incompatible with some of your plugins.
While it’s a great service, capable of incredible speed boost on standard WordPress blogs and simple websites, it’s definitely not good for complex e-commerce websites. Currently there are a lot more things on your site that doesn’t work properly for sure.
March 2, 2021 at 2:09 pm #29230
Panthony54
Participant
This reply has been marked as private.
March 3, 2021 at 11:49 am #29253
Althemist
Keymaster
Hello Anthony,
Are you using the latest theme version with the updated theme plugin (Rigid Plugin) and latest version of WooCommerce?
March 3, 2021 at 4:03 pm #29266
Panthony54
Participant
This reply has been marked as private.
March 5, 2021 at 10:05 am #29301
Althemist
Keymaster
Hello Anthony,
Exactly where did you get that error?
March 9, 2021 at 3:58 pm #29372
Panthony54
Participant
Hi Althemist
The error occurs when a user places an order and receives the confirmation email for registration as a buyer. When he/she clicks on the email link for confirmation the message is as seen here: https://happinesz.com/wp-activate.php?key=256fe8bae1679f2b.
Kind regards
Anthony
March 11, 2021 at 11:40 am #29395
Althemist
Keymaster
Hi Anthony,
I’ll ask our lead developer Alex to step in and check. Please, provide a link to your site and temporary admin account details.
March 11, 2021 at 12:08 pm #29397
Panthony54
Participant
This reply has been marked as private.
March 11, 2021 at 3:58 pm #29405
Alex
Keymaster
Hi Anthony,
Due to the fact that you have many active plugins and we see WooCommerce is active on the both sites. Could you please activate WooCommerce on Network level and try again.
Regards,
Alex
March 12, 2021 at 11:00 am #29416
Panthony54
Participant
Hi Alex
Thank you for answering and having a look at it.
I just did what you asked. Woocommerce is network actived.
Kind regards
Anthony
March 12, 2021 at 3:00 pm #29418
Alex
Keymaster
Hi Anthony,
Thank you. Looks ok now. I’ve clicked and activated that account successfully.
This means that one or more of the many plugins are conflicting somehow with ours in a network installation.
Could you please confirm that everything is fine now so we can resolve the ticket?
Regards,
Alex
March 17, 2021 at 1:52 pm #29519
Panthony54
Participant
Hi Alex
Thank you so much for the help.
Consider it as resolved!!
Kind regards
Anthony
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