ResolvedMissing Menu
- This topic has 11 replies, 2 voices, and was last updated 2 years, 3 months ago by
Althemist.
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- June 18, 2021 at 12:03 am #30752
narkotix
ParticipantHello,
I have a problem with my menus, they have disappeared.
The top left menu, the top right menu, and the Megamenu.
The links of the menu (megamenu) still appear in the footer, but they have disappeared from the top of the site.
I’m trying to find the cause, but I don’t understand how to make them reappear.
I tried to redo them, but nothing appears.
My menu and megamenu were operational though.
Could you help me?
Thank you in advance
Have a nice day
GregJune 18, 2021 at 5:00 pm #30763Althemist
KeymasterHello Greg,
Most probably have accidentally removed their position setting. Check under Appearance > Menus if each menu exist and IF the checkbox for each menu is selected (the position checkboxes for each menu is bellow the menu itself)
If the problem persists, please provide temporary admin access to your site, so we can check what could be wrong.
June 20, 2021 at 12:16 pm #30773narkotix
ParticipantThis reply has been marked as private.June 22, 2021 at 12:10 pm #30785Althemist
KeymasterThis reply has been marked as private.June 23, 2021 at 10:08 am #30797narkotix
ParticipantThis reply has been marked as private.June 23, 2021 at 10:54 am #30799Althemist
KeymasterI have just checked your admin and everything seems fine. You just have new menus and assigned them to the top left/top right and Main menu locations.
However, there are many other problems on your site:
1. It looks like something blocks the jquery on your site – most probably your caching plugin (WP Fastest Cache)
2. You are using third-party product addons plugin while the theme’s built-in addons are stil active (it’s clearly stated taht you must have only one)
3. You are using an old version of the theme (2.5.3.1) and the theme plugin (Lafka plugin). The actual version is 3.0.1June 23, 2021 at 11:15 am #30809narkotix
ParticipantThis reply has been marked as private.June 23, 2021 at 11:25 am #30811Althemist
KeymasterHello narkotix,
1. Your menus exist, but you have other menus assigned to their positions (in WordPress menus have positions). In your case you have the “Menu Supérieur Gauche” set as Top Left menu instead of the original “Top Menu Left”. Same goes for the right menu and the main menu.
2. You have the “WooCommerce Product Add-Ons Ultimate” plugin by Plugin Republic installed and active. It’s clearly stated in the Theme Options > Shop tab that you should “Disable this option if you are using third party Addons plugin.”
June 23, 2021 at 12:28 pm #30819narkotix
ParticipantThis reply has been marked as private.June 23, 2021 at 12:39 pm #30827Althemist
KeymasterThere are menus on your site even now. They are just not the demo menus.
June 23, 2021 at 12:51 pm #30829narkotix
ParticipantThis reply has been marked as private.June 23, 2021 at 3:52 pm #30837Althemist
KeymasterSure, no problem at all. BTW, if you see one thing in certain browser and different thing in another browser, most probably there is some cache related problem. Could be a caching plugin on your site or a global cache enabled on your server.
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