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ResolvedMobile checkout cart details

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • July 1, 2022 at 11:53 am #34256
    lettersforle
    Participant

    checkout on mobile devices, it is impossible to enter card details. Is this a theme or wordpress, woocommerse issue?

    July 1, 2022 at 12:02 pm #34258
    Althemist
    Keymaster

    Hi lettersforle,

    This is definitely, not theme related. If you give us a link to your site, we may check what could be wrong there.

    July 1, 2022 at 12:11 pm #34261
    lettersforle
    Participant
    This reply has been marked as private.
    July 1, 2022 at 12:14 pm #34262
    lettersforle
    Participant
    This reply has been marked as private.
    July 1, 2022 at 1:33 pm #34264
    Althemist
    Keymaster

    For the card details – definitely not theme related. If you check our main demo ( https://rigid.althemist.com/ ), you’ll notice we use the same Stripe plugin and it works absolutely fine. Most probably a plugin conflict with the Stripe styles OR wrong caching/minfying settings. The easiest way to test would be if you completely disable your optimization plugin.

    As for the other question, you’d need to ask the multi-vendor plugin support team (in your case that would be WCMP support team)

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Viewing 5 posts - 1 through 5 (of 5 total)

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