Support requestModal Pop Up

Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • #36754
    hugonogueira8
    Participant

    Hello I would like to edit the modal popup where i could find that configuration?

    #36757
    hugonogueira8
    Participant

    And my branch doesnt appear pi dont know why

    #36766
    Althemist
    Keymaster

    Hi hugonogueira8,

    The content of the popup can’t be edited. It is auto-generated based on your settings.

    For the branches not showing up – please, provide temporary admin access to your site, so we can check what could be wrong.

    #36776
    hugonogueira8
    Participant

    I would like to translate to portuguese the modal pop up, is it possible?

    How i should send you the information? I think is not good ideia to write in here.

    #36779
    hugonogueira8
    Participant

    I already setup my branch but i did the translation with loco translator but the translations doesnt appear, still the original strings

    #36780
    hugonogueira8
    Participant

    I am having trouble with the branch image, because only if i use dropdown branch selector it work, if i use images branch selector it is in loop and refresh the page and prompt me again the modal pop por checking my adress.
    I am looking to this for hours sry if i dont have the knowledge to explain me better but i am trying really hard 🙂

    #36792
    Althemist
    Keymaster

    Hi hugonogueira8,

    Sorry for the late reply.

    1. Yes, you can translate all strings with a plugin like Loco Translate. Some of them are in the theme and others are in the theme plugin (Lafka plugin), so both should be translated.

    Loco Translate

    2. May be you should check your Loco Translate settings. If you give us admin access to your site and strings you want to translate we may check what could be wrong.

    3. Sounds like a caching problem. Do you have some sort of caching enabled on your site or server?

    #36819
    hugonogueira8
    Participant
    This reply has been marked as private.
    #36823
    Althemist
    Keymaster

    Hi hugonogueira8,

    We’d also need to the site URL. 🙂

    #36831
    hugonogueira8
    Participant
    This reply has been marked as private.
    #36842
    Althemist
    Keymaster

    Looks like you have a 2-factor authentication and we can’t login.

    #36856
    hugonogueira8
    Participant

    I am so sry, i already disable it for you and tested it.

    #36872
    hugonogueira8
    Participant

    Still waiting for help i really need to put the website ON.

    #36883
    Althemist
    Keymaster

    Hi hugonogueira8,

    Sorry for the late reply.

    We have just checked your website and everything seem fine when logged in.

    As I already suspected, you have a caching plugin (SiteGround optimizer) and you have enabled the File Based Cache. It must be disabled. Also, the jQuery should be excluded from cache.

    #36892
    hugonogueira8
    Participant

    Well and why cache is realated with the auto complete of google geoconding when writing the address in modal pop up, because that dont work, and i deactivated cache plugin and still doesnt change nothing on loco translation of modal pop up, the rest of website template is in portuguese only modal pop up dont change.

Viewing 15 posts - 1 through 15 (of 18 total)

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