ResolvedMore Filters icon – wrong display

Viewing 15 posts - 1 through 15 (of 17 total)
  • Author
    Posts
  • #20035
    Codrin1
    Participant

    Hello,

    I’ve come across an issue on the shop page when notices appear the more filters icon moves in the notice itself. Please see print screen https://prnt.sc/q2ryd7

    Could you please help me to fix this issue?

    Thanks,

    #20088
    Althemist
    Keymaster

    Hello Codrin,

    So sorry for the late reply. It looks like our anti-spam filter system somehow blocked some posts containing links since the last week.

    We will check this issue and let you know ASAP. Update with a fix will be released too if needed.

    Regards,
    Dimitar

    #20116
    Codrin1
    Participant

    Hello Dimitar,

    Thanks for getting back to me.

    Please keep me updated in regards to this issue.

    Thanks

    #20300
    Codrin1
    Participant

    Hello,

    Sorry for being a pain, but do you have an update in regards to this issue please?

    Thanks,

    #20314
    Althemist
    Keymaster

    Hello Codrin,

    Unfortunately we wasn’t able to replicate the problem from your screenshot. Could you, please give us an URL were we can see the problem “live” and test?

    Also, are you using some kind of third-party plugin for order expiration on your site?

    Regards,
    Dimitar

    #20323
    Codrin1
    Participant
    This reply has been marked as private.
    #20361
    Althemist
    Keymaster

    I have just checked, but it looks like you don’t have any filters enabled there. Actually, it looks like the entire filters widget area is disabled, so we can’t really test and diagnose.

    Regards,
    Dimitar

    #20367
    Codrin1
    Participant

    Hi @Dimitar,

    Thanks for having a look at the issue.

    I don’t know if you’ve noticed but I’ve changed the icon for More filters button so maybe that’s the reason why you didn’t recognised the More filters widget. I’ve changed it and it now looks like a ‘+’ (Please see print screen: https://prnt.sc/qaby9n )

    Please could you have another look for me?

    Kind regards,

    #20391
    Althemist
    Keymaster

    Now I can see the PLUS sign. However, I have a product in the cart for more than 2 days and there is no notification there, so we can’t really see the problem “live”. Did you disable that feature?

    Regards,
    Dimitar

    #20398
    Codrin1
    Participant

    Hi Dimitar,

    My apologies, I’ve had to debug an issue so I’ve deactivated a lot of plugins and didn’t activate it back again. I’ve just activated the cart stock reducer plugin and have added more products in the cart so hopefully you’ll be able to see the issue when you log back in. If not, please try again in a couple of hours

    Appreciate your help with this

    Thanks a lot,

    #20412
    Althemist
    Keymaster

    Hi Codrin1,

    Looks like we are going in circles. 🙂

    Still can’t test it on your site. It looks like the notices are there, but there are no filters now:

    Regards,
    Dimitar

    #20416
    Codrin1
    Participant
    This reply has been marked as private.
    #20425
    Althemist
    Keymaster

    The link was leading to my account page, where the notices are displayed. When switched to the shop page, the notices were no more displayed. I have added few products and now I’ll have to wait for them to expire.

    #20427
    Codrin1
    Participant
    This reply has been marked as private.
    #20438
    Althemist
    Keymaster

    OK, now I can see it. Please, allow a bit more time to investigate.

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