ResolvedNo order notification when payment via PayPal.

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  • #31656
    lee_daffin
    Participant

    Hi there, I have had my first customer pay via the PayPal plugin and there have been no new order emails sent to the email addresses I have specified in the WooCommerce emails section of the theme. I also didn’t receive any notification via the website that a new order was submitted even though I am logged in via the wordpress admin panel. The only way I knew about the order was because PayPal sent me a payment notification. I then refreshed the website and saw a ‘1’ next to ‘Orders’ below ‘woo commerce’ section in wordpress.
    How do I make sure my staff all receive notifications so they can send to the kitchen, how can I also make sure staff can change the status of the orders as I assume leaving them as pending will cause issues, will payment not be taken or something?
    Thanks in advance.

    #31657
    lee_daffin
    Participant

    Also, the only user in wordpress who can view the orders is the administrator. Me being the owner is the only person I want to have full admin rights to the site so I am unsure as to how I delegate my staff to be able to see and modify order status’ etc.

    #31661
    Althemist
    Keymaster

    Hi lee_daffin,

    1. Already answered your question in your other topic.

    2. You can create new users with a “Store manager” role.

Viewing 3 posts - 1 through 3 (of 3 total)

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