ResolvedNutritional Facts Error

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #37507
    vegasmo.romania
    Participant

    Hi, I am faceing a problem with the nutritional facts setup.
    When filling in values decimals (which contain commas), the theme is displaying the numbers correctly when they are filled in, but after saving, the field is empty again, no value is saved.
    If I fill in values without commas, the theme is saving them without any problems.
    So, the only problems i face is in saving nutritional values with decimals, that contain commas.
    What solutions do you have for this?
    Thank you so very much.

    #37518
    bogdan
    Participant

    You need to use “.” instead of “,”, otherwise it won’t work.

    #37533
    Alex
    Keymaster

    Hello vegasmo.ro,

    Yes, you need to same them with “.”.

    Regards,
    Alex

    #37562
    vegasmo.romania
    Participant

    Thank you very much for your quick and kind responses.
    I have tried before posting my question, but still nothing happened.
    When i type the nutritional value with a comma (“,”) the theme saves the value without any comma. For example, instead oh 44,11 it saves 4411.
    If i try to type the value with a dot (“.”) it the very first moment i hit the dot key, the theme displays a red error message saying “please imput a decimal value (“,”) without a thousands separator”. If i go ahead an type the walue with a dot, it displays the warning error message and if i try to save the settings, the field is blank.
    Nutritional values error, before and after filling in with pint for decimals

    #37580
    Alex
    Keymaster

    Hello vegasmo.ro,

    We’ve reproduced the issue and fixed it.

    Will release an update tomorrow.

    Regards,
    Alex

    #37672
    vegasmo.romania
    Participant

    Hi, did you release the update? the last update that is available is the one from 2 May 2023, so no update is available yet, and the errors still exist.
    When will be the new update available? Thank you.

    #37689
    Alex
    Keymaster

    Hello vegasmo.ro,

    Sorry for the delay.

    The update will be released today.

    #37694
    vegasmo.romania
    Participant

    Thank you

Viewing 8 posts - 1 through 8 (of 8 total)

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