In Progressobligation for select location

Tagged: location, ORDER, popup

This topic has 9 replies, 2 voices, and was last updated 3 weeks, 3 days ago by panagou.de.

Viewing 10 posts - 1 through 10 (of 10 total)

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April 24, 2023 at 4:33 pm #37325
panagou.de
Participant
I have the following problem just before the launch of the website:
The popup appears again and again when you enter an address. I do not use a cache plugin.
If I define the popup as closeable so that the customer can close the popup when the customer comes to the checkout and does not choose a location the order goes through the customer gets confirmation etc but the order does not appear at the back office of wocommerce.
How can I make the choice of location mandatory in the checkout page? Or is there a way to force the customer to choose a location exept the popup?
April 26, 2023 at 1:25 pm #37339
panagou.de
Participant
This reply has been marked as private.
April 29, 2023 at 2:02 pm #37355
Alex
Keymaster
Hello panagou.de,
If you set up the popup to be closable, then you can not force the user to pick up branch.
On the other hand, if you want the user to be forced to select address and to be sure this address is correctly located by google maps in the map, then you need to set “Lafka Shipping Settings” -> General -> Mandatory to pick address
Hope that makes sense.
Regards,
Alex
April 29, 2023 at 2:20 pm #37356
panagou.de
Participant
understand!
but why i dont get any notification for a order that have been done by a costumers who doesnt choose location? iven in woocommerse orders not.
in the other hand the customer become a notification for a successfully order.
can you help me please?
April 29, 2023 at 8:19 pm #37370
Alex
Keymaster
Hello panagou.de,
Ok. Sorry for the direct questions below. Just need some more information.
Did you get the order? Do you see the order in the orders list in the admin?
What is your set up? And do you have some custom shipping zones defined? Is this the only mail you missed? It might be a temporary issue with the mail server or something like that.
Please do some additional testing and provide more detailed explanation for the exact steps and your exact setup.
Thanks,
Alex
April 29, 2023 at 8:30 pm #37372
panagou.de
Participant
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April 29, 2023 at 8:38 pm #37376
Alex
Keymaster
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April 29, 2023 at 9:36 pm #37377
panagou.de
Participant
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May 5, 2023 at 3:32 pm #37419
Alex
Keymaster
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May 5, 2023 at 3:46 pm #37422
panagou.de
Participant
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