[kevindoan]

Hi, any idea why the latest update the ORDER NOW doesn’t work very well with Gift Card purchases? It doesn’t work when the user choose the gift card amount from the pop up window.

[Althemist]

Hello kevindoan,

I am afraid we can’t just guess what could be wrong. There are no changes in the ORDER NOW buttons functionality in the latest update. If you give us a link where we can check the problem “live”, may be we would be able to give you better advice.

Also, please describe in more details exactly what “ORDER NOW doesn’t work very well with Gift Card purchases” means. Exactly what’s wrong?

[kevindoan]

Hello,

You could see the product call Ding Tea eGift Card here –> https://dingtea.co.uk/shop/ . When you use the ORDER NOW button, user is unable to select the amount of gift card to be purchased.

Hope that helps.

Thanks and best regards,
Kevin

[Althemist]

Hello Kevin,

Most probably your plugin can’t work inside a modal popup. We can’t really tell as we don’t know is this plugin built, but there is a JS error when trying to order from the quick view.

In your case you’d probably need to disable the quick view feature if you need to use that plugin.

[Author]

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