ResolvedPage 2 in shop keeps failing

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #32788
    gtmaniak
    Participant

    For some reason, page 2 in the shop does not ever load and/or gives 500 error. Anyone else have this issue? Page 3 works fine…

    #32798
    Althemist
    Keymaster

    Hi gtmaniak,

    I am afraid we can’t just guess what could be wrong. Please, provide a working link to your site where we can see the problem “live” and temporary admin access, so we can check for you what could be wrong there.

    Also, please note that 500 error is a server level error, so it’s most probably something wrong with your hosting settings (we can’t tell for sure before we check though).

    #32802
    gtmaniak
    Participant
    #32804
    Althemist
    Keymaster

    Please, provide temporary admin access, as we asked in our previous post, so we can check what could be wrong.

    (don’t forget to mark the “Set as private reply” checkbox)

    #32805
    gtmaniak
    Participant
    This reply has been marked as private.
    #32806
    gtmaniak
    Participant
    This reply has been marked as private.
    #32807
    Althemist
    Keymaster

    Hi gtmaniak,

    We have checked your website. There are a lot of errors logged in the WooCommerce log caused by different plugins. Unfortunately both problems are not theme related, so we can’t provide much help in this case.

    The pagination problem on your shop page is probably caused by a conflict OR wrong settings in some of your woocommerce plugins. Also, noticed you have a plugin changing the URLs structure. The only way to find which one is causing the problem is to disable ALL plugins except the theme plugins and WooCommerce and start enabling them one-by-ne untill you find which one is causing the error.

    As for the background problem in Chrome on your home page, there is another error there, related to your SSL settings.

    Failed to load resource: net::ERR_CERT_COMMON_NAME_INVALID - wwm_mainBG1.jpg:1

    Here you can find how to troubleshoot and fix it:

    How to Fix the NET::ERR_CERT_COMMON_NAME_INVALID Error (9 Methods)

    #32809
    gtmaniak
    Participant
    This reply has been marked as private.
    #32810
    gtmaniak
    Participant
    This reply has been marked as private.
    #32828
    Althemist
    Keymaster

    Most probably both problems are related to your SSL settings. I’d suggest using some sort of force SSl solution on your site. Something like the Really Simple SSL plugin:

    Really Simple SSL

Viewing 10 posts - 1 through 10 (of 10 total)

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