Resolved‘Page not found’ error after fresh installation/demo import

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #24988
    craft_user
    Participant

    Hi.
    We have set up the theme from scratch and imported demo content. Problem is, when clicking most of the links, their pages are ‘not found’. Upon checking under wp admin, the pages are clearly there, even their slug name (.e.g. /about-me) is there. Furthermore clicking on ‘Edit with WPBakery Page Builder’ also throws a ‘not found’ error. we already performed a full reset of wp twice, and all (mandatory/optional) plugins are installed. Any clues why this is happening?
    Thanks

    #25036
    Althemist
    Keymaster

    Hello craft_user,

    Could you please provide temporary admin access to your site, so we can check what could be wrong there?

    Regards,
    Dimitar

    #25058
    craft_user
    Participant
    This reply has been marked as private.
    #25059
    craft_user
    Participant
    This reply has been marked as private.
    #25077
    Althemist
    Keymaster

    Hello craft_user,

    I have just checked your website. Did a reset and a fresh theme instalaltion.

    It looks like there is something wrong with your mod_rewrite rules as everything works fine when the “pretty urls” are disabled. I’d suggest checking this with your hosting support. Everything else seems fine with your installation.

    Regards,
    Dimitar

    #25079
    craft_user
    Participant
    This reply has been marked as private.
    #25080
    craft_user
    Participant
    This reply has been marked as private.
    #25114
    Althemist
    Keymaster

    Hello craft_user,

    Sorry about that. We didn’t delete the user, but used the “WP Reset” plugin to make sure everything is fresh and out-of-the-box on the site and probably it left the active user only.

    Sorry again.

    regards,
    Dimitar

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AlThemist

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