ResolvedPerformance Problem!

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #7845
    zorro2288
    Participant

    Hi,

    1) Please advise how I could access the documentation of the Rigid Theme.

    2) We just purchased the Rigid Theme, and installed it on our Dev Site, which running Savoy Theme previously.

    We noticed a huge increase of TTFB (time to first byte) for the Product Category Page. The TTFB with the Savoy Theme was around 1.3s. After we switch to the Rigid Theme, it went up to 3.5s. That is a full 2s increase. The entire site just feel much more sluggish.

    We have tried playing around with different settings in the theme, hoping to solve the performance problem without much success.

    If we cannot find a way to solve the 2 second increase of TTFB, we would have no choice but to abandon the Rigid Theme and ask for a full refund.

    Could you please help us resolve this performance problem?

    Thanks again.

    #7846
    Althemist
    Keymaster

    Hi zorro2288,

    1) Theme documentation is available in the main download package

    2) Page speed times would depend on many factors including your server specifications, page content, caching etc. Also Savoy theme offer a lot less options than Rigid, so it’s normal that Rigid requires more resources. However, 3.5 seconds is not normal.

    As you can see here, a standard category page would take 1.85 seconds and gets A-grade (99 pts) even if it’s content is 4x the Savoy category page (1.9 MB vs 554 kb)

    https://tools.pingdom.com/#!/Nmr0s/https://rigid.althemist.com/product-category/clothes/blouses/

    Savoy category page takes 1.13 sec. to load with just 554 kb page size:

    https://tools.pingdom.com/#!/51255/http://savoy.nordicmade.com/?shop_page=327

    If you give is a link to your site we can check what’s causing the load delay.

    #8051
    zorro2288
    Participant
    This reply has been marked as private.
    #8079
    Althemist
    Keymaster

    Hi zorro2288,

    thanks for your feedback. We’ll check the plugin.

    However, keep in mind our filters are using AJAX, so their speed would mostly depend on your internet connection speed and server performance.

    As for the TTFB performance issue, our main demo have 974 ms TTFB and tha’s with a free and relatively slow SSL (547.06 ms for the certificate itself). TTFB would mostly depend on your server performance, not the theme. With 13k products I guess you’d need at least a high-tier VPS or even a dedicated server, no matter which theme you use.

    #19199
    zorro2288
    Participant
    This reply has been marked as private.
    #19209
    Althemist
    Keymaster

    Hi Andrew,

    I really have no idea how this might happened. It’s removed now

    #19213
    zorro2288
    Participant
    This reply has been marked as private.
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AlThemist

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