ResolvedPopular Posts Widget Error

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #24592
    laagom
    Participant

    Hi Dimitar,

    There is a inherent error with the Rigid Popular post widget. I have done intensive de-bugging and deactivating plugins, cache checks etc. But this is coming from the theme.

    Now what happens is the Blog side bar, loads beautifully for the first time(After Cache Cleared), with the Rigid Popular Post element and the Rigid recent posts. The same when accessed again, throws in HTML on the sidebar. If I clear cache and access again it is fine. This does not happen to any other rigid widget, or the recent post widget, but only happens to the Rigid Popular Posts Widget.

    It is a beautiful widget and I do not want to let go of it. But this problem is happening. Could you please help resolving this.

    The image for reference:

    https://ibb.co/1TLSM9Y

    Best

    #24627
    Althemist
    Keymaster

    Hello laagom,

    Do you have the same sidebar assigned to be used in another widget area on the site? (e.g. – the same sidebar to be assigned in the footer, the off-canvas sidebar, as a shop sidebar etc.)

    #24632
    laagom
    Participant

    Nope, the sidebar is assigned only to blog/archive pages as set in theme options

    #24655
    Althemist
    Keymaster

    Hello laagom,

    We are investigating the problem. Our lead developer and CTO Alex will step in and help. He may need you to provide temporary admin access to your site and the WP_DEBUG to be enabled in order to check exactly what’s wrong.

    #24663
    laagom
    Participant
    This reply has been marked as private.
    #24665
    laagom
    Participant
    This reply has been marked as private.
    #24667
    Alex
    Keymaster
    This reply has been marked as private.
    #24668
    Alex
    Keymaster
    This reply has been marked as private.
    #24676
    laagom
    Participant

    Hi Alex,

    Any luck with this. Looking forward.

    Best,

    #24679
    Alex
    Keymaster

    Hi laagom,

    I am making progress. Will let you know today.

    Regards,
    Alex

    #24681
    Alex
    Keymaster

    Hi laagom,

    We rewrote the widget. There was some suspicious code, so now it should work fine. The problem is that we can’t test it as we can’t reproduce it.
    There will be update tomorrow morning. Please update and let us know for the outcome.

    Regards,
    Alex

    #24682
    laagom
    Participant

    Sure Alex. Thanks would update and let you know

    #24713
    Alex
    Keymaster

    Hi laagom,

    The new version is available for download.

    Regards,
    Alex

    #24745
    Alex
    Keymaster

    Hi again,

    Looking on the site, looks like the issues is solved with the latest update.
    Could you please confirm?

    Thanks,
    Alex

    #24746
    laagom
    Participant

    Hi Alex,

    Yes the same has been resolved. It seems to be working fine now. Thanks a bunch.

    Best,

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