ResolvedPopular Posts Widget Error

This topic has 14 replies, 3 voices, and was last updated 3 years, 4 months ago by laagom.

Viewing 15 posts - 1 through 15 (of 15 total)

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Posts
July 18, 2020 at 4:20 pm #24592
laagom
Participant
Hi Dimitar,
There is a inherent error with the Rigid Popular post widget. I have done intensive de-bugging and deactivating plugins, cache checks etc. But this is coming from the theme.
Now what happens is the Blog side bar, loads beautifully for the first time(After Cache Cleared), with the Rigid Popular Post element and the Rigid recent posts. The same when accessed again, throws in HTML on the sidebar. If I clear cache and access again it is fine. This does not happen to any other rigid widget, or the recent post widget, but only happens to the Rigid Popular Posts Widget.
It is a beautiful widget and I do not want to let go of it. But this problem is happening. Could you please help resolving this.
The image for reference:
https://ibb.co/1TLSM9Y
Best
July 20, 2020 at 9:42 am #24627
Althemist
Keymaster
Hello laagom,
Do you have the same sidebar assigned to be used in another widget area on the site? (e.g. – the same sidebar to be assigned in the footer, the off-canvas sidebar, as a shop sidebar etc.)
July 20, 2020 at 10:15 am #24632
laagom
Participant
Nope, the sidebar is assigned only to blog/archive pages as set in theme options
July 21, 2020 at 12:05 pm #24655
Althemist
Keymaster
Hello laagom,
We are investigating the problem. Our lead developer and CTO Alex will step in and help. He may need you to provide temporary admin access to your site and the WP_DEBUG to be enabled in order to check exactly what’s wrong.
July 21, 2020 at 1:36 pm #24663
laagom
Participant
This reply has been marked as private.
July 21, 2020 at 1:42 pm #24665
laagom
Participant
This reply has been marked as private.
July 21, 2020 at 1:54 pm #24667
Alex
Keymaster
This reply has been marked as private.
July 21, 2020 at 1:59 pm #24668
Alex
Keymaster
This reply has been marked as private.
July 22, 2020 at 11:41 am #24676
laagom
Participant
Hi Alex,
Any luck with this. Looking forward.
Best,
July 22, 2020 at 12:26 pm #24679
Alex
Keymaster
Hi laagom,
I am making progress. Will let you know today.
Regards,
Alex
July 22, 2020 at 1:06 pm #24681
Alex
Keymaster
Hi laagom,
We rewrote the widget. There was some suspicious code, so now it should work fine. The problem is that we can’t test it as we can’t reproduce it.
There will be update tomorrow morning. Please update and let us know for the outcome.
Regards,
Alex
July 22, 2020 at 2:00 pm #24682
laagom
Participant
Sure Alex. Thanks would update and let you know
July 23, 2020 at 1:01 pm #24713
Alex
Keymaster
Hi laagom,
The new version is available for download.
Regards,
Alex
July 24, 2020 at 1:43 pm #24745
Alex
Keymaster
Hi again,
Looking on the site, looks like the issues is solved with the latest update.
Could you please confirm?
Thanks,
Alex
July 24, 2020 at 2:19 pm #24746
laagom
Participant
Hi Alex,
Yes the same has been resolved. It seems to be working fine now. Thanks a bunch.
Best,
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