ResolvedPopular Posts Widget Error
- This topic has 14 replies, 3 voices, and was last updated 3 years, 4 months ago by
laagom.
- AuthorPosts
- July 18, 2020 at 4:20 pm #24592
laagom
ParticipantHi Dimitar,
There is a inherent error with the Rigid Popular post widget. I have done intensive de-bugging and deactivating plugins, cache checks etc. But this is coming from the theme.
Now what happens is the Blog side bar, loads beautifully for the first time(After Cache Cleared), with the Rigid Popular Post element and the Rigid recent posts. The same when accessed again, throws in HTML on the sidebar. If I clear cache and access again it is fine. This does not happen to any other rigid widget, or the recent post widget, but only happens to the Rigid Popular Posts Widget.
It is a beautiful widget and I do not want to let go of it. But this problem is happening. Could you please help resolving this.
The image for reference:
Best
July 20, 2020 at 9:42 am #24627Althemist
KeymasterHello laagom,
Do you have the same sidebar assigned to be used in another widget area on the site? (e.g. – the same sidebar to be assigned in the footer, the off-canvas sidebar, as a shop sidebar etc.)
July 20, 2020 at 10:15 am #24632laagom
ParticipantNope, the sidebar is assigned only to blog/archive pages as set in theme options
July 21, 2020 at 12:05 pm #24655Althemist
KeymasterHello laagom,
We are investigating the problem. Our lead developer and CTO Alex will step in and help. He may need you to provide temporary admin access to your site and the WP_DEBUG to be enabled in order to check exactly what’s wrong.
July 21, 2020 at 1:36 pm #24663laagom
ParticipantThis reply has been marked as private.July 21, 2020 at 1:42 pm #24665laagom
ParticipantThis reply has been marked as private.July 21, 2020 at 1:54 pm #24667Alex
KeymasterThis reply has been marked as private.July 21, 2020 at 1:59 pm #24668Alex
KeymasterThis reply has been marked as private.July 22, 2020 at 11:41 am #24676laagom
ParticipantHi Alex,
Any luck with this. Looking forward.
Best,
July 22, 2020 at 12:26 pm #24679Alex
KeymasterHi laagom,
I am making progress. Will let you know today.
Regards,
AlexJuly 22, 2020 at 1:06 pm #24681Alex
KeymasterHi laagom,
We rewrote the widget. There was some suspicious code, so now it should work fine. The problem is that we can’t test it as we can’t reproduce it.
There will be update tomorrow morning. Please update and let us know for the outcome.Regards,
AlexJuly 22, 2020 at 2:00 pm #24682laagom
ParticipantSure Alex. Thanks would update and let you know
July 23, 2020 at 1:01 pm #24713Alex
KeymasterHi laagom,
The new version is available for download.
Regards,
AlexJuly 24, 2020 at 1:43 pm #24745Alex
KeymasterHi again,
Looking on the site, looks like the issues is solved with the latest update.
Could you please confirm?Thanks,
AlexJuly 24, 2020 at 2:19 pm #24746laagom
ParticipantHi Alex,
Yes the same has been resolved. It seems to be working fine now. Thanks a bunch.
Best,
- AuthorPosts
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