Resolvedpos system product font size theme hook

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  • #33218
    adilkayacas
    Participant

    Hello, I’m getting an error in the pos system I use in the theme, when the variant products are added, the variant product name does not appear on the screen.
    I talked to the pos system provider about this and they said that the problem was caused by the theme.

    The e-mail that was sent to me is below. I would appreciate if you could help me.

    Dear Sir,
    Greetings for the day!!

    hello, now I have a problem, the product I added with the variation is the main product name in the cart, the variation name does not appear, I would be glad if you could help me in this regard.
    — We would like to inform you that we have debugged this query and found out that this issue is caused by your theme. Kindly check by changing the theme and then reset the outlet data from POS->Settings then product title will appear fine. Your current theme is changing the product title so you can report this to the theme support so they can look into it because title is getting changed by some hook in the theme. Hope you understand.

    If you have any other queries, please feel free to ask. We would love to assist you anytime.

    Thanks & Regards,
    Support Team | DevDiggers

    #33232
    Althemist
    Keymaster

    Hello adilkayacas,

    Not really sure what do you mean. Could you please give us more information and may be some examples, screenshots? Exactly where is the product title and variation name missing?

    #33253
    adilkayacas
    Participant

    hello sorry for the late reply
    links below



    • This reply was modified 6 months, 4 weeks ago by adilkayacas.
    #33256
    adilkayacas
    Participant

    photo links are not included

    photo1
    photo2

    #33263
    Althemist
    Keymaster

    This is definitely not theme related. It’s probably how your POS system work. It’s an external, third-party service, so it probably works only with the standard WooCommerce features. It wasn’t meant to be used with product addons, and other custom features.

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