ResolvedProblem Compatibility Rigid with WC Vendor

This topic has 16 replies, 2 voices, and was last updated 2 years, 7 months ago by Althemist.

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Posts
October 19, 2020 at 12:59 pm #26523
James
Participant
I have an issue with the compatibility of the theme with WC Vendor Pro.
The link of the pro dashboard doesn’t work, i have asked them about it they couldn’t find why so i give them a temporary acces to the website and they find the problem was from Rigid Theme.
What should i do .
Best Regards.
James.
October 20, 2020 at 3:25 pm #26551
Althemist
Keymaster
Hello James,
Thanks for your feedback. We are checking this now.
Most probably the WC Vendors developers have changed the way dashboard link is generated. Unfortunately, we don’t have access to the latest PRO version. If you could give us the latest PRO version files, we will make sure it’s using the correct link. We won’t use the files for anything else than checking the compatibility.
Regards,
Dimitar
October 20, 2020 at 3:56 pm #26556
James
Participant
Hello Dimitar,
Thanks for the answer, i understand, but where should i give you the file i don’t want to post it in a public area.
Best Regards,
James
October 20, 2020 at 4:31 pm #26557
Althemist
Keymaster
Hi James,
Just use the “set as private reply” feature of the reply form. It’s 100% safe.
Best regards,
Dimitar
October 20, 2020 at 5:27 pm #26560
James
Participant
This reply has been marked as private.
October 21, 2020 at 10:37 am #26592
Althemist
Keymaster
This reply has been marked as private.
October 21, 2020 at 12:32 pm #26603
James
Participant
This reply has been marked as private.
October 22, 2020 at 1:30 pm #26629
James
Participant
This reply has been marked as private.
October 22, 2020 at 2:52 pm #26642
Althemist
Keymaster
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October 27, 2020 at 12:05 pm #26730
James
Participant
This reply has been marked as private.
October 28, 2020 at 12:46 pm #26756
Althemist
Keymaster
Hello James,
Yes, we have fount the problem and it was indeed related to the latest changes in WC Vendors.
It will be fixed in the next theme update.
October 31, 2020 at 6:11 pm #26819
James
Participant
Hello Dimitar,
Thanks a lot for you’r support.
Can you tell me when would be the next update ?
Best Regards.
James.
November 2, 2020 at 11:56 am #26857
Althemist
Keymaster
This reply has been marked as private.
November 2, 2020 at 6:53 pm #26899
James
Participant
This reply has been marked as private.
November 3, 2020 at 12:44 pm #26936
Althemist
Keymaster
I have just checked your website and everything seems to work fine. I was able to login as a vendor and both dashboard links work absolutely fine (the one in the Header Top menu on the left and the one in the account menu on the right).
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