In ProgressProblem with Demo import

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #32676
    winsibo
    Participant

    Hi

    I can’t get the same page as this demo https://rigid.althemist.com/wc-marketplace/

    – The homepage isn’t displaying the big search bar as in the demo

    – the vendor dashboard

    please can you see where the problem is

    thanks

    #32685
    Althemist
    Keymaster

    Hello winsibo,

    As we already explained in your other topic, it looks like you may need to run the import again. Before you do that, make sure ALL required plugins are installed (including the main Rigid Plugin, WC Marketplace plugin etc.)

    #32694
    winsibo
    Participant

    Hi

    I installed all required plugins for the import the demo (Rigid Plugin, WC Marketplace pluging, WooCommerce and MailChimp for wordpress) and I run the import twice. But nothing

    what can I do?

    #32697
    Althemist
    Keymaster

    Could you, please give us temporary admin access, so we can check what could be wrong?

    #32707
    winsibo
    Participant
    This reply has been marked as private.
    #32710
    Althemist
    Keymaster

    The problem is caused by your additional plugins and existing content.

    Also, it looks like you have two different page builders which is highly not recommended. (WP Bakery and Elementor). The theme was built to work exclusively with WP Bakery Page Builder.

    I’d suggest resetting your WordPress installation, install and enable ONLY the required plugins and then import the content.

    Also, not that you have multi-language website, so the content is not available for the additional languages as it’s not translated yet.

    #32715
    winsibo
    Participant
    This reply has been marked as private.
    #32717
    Althemist
    Keymaster

    You can, but the demo import must be done on clean installation before you install the additional plugins.

    #32738
    winsibo
    Participant

    Hi

    I did as you suggested me I deleted all the plugins and install only the required plugins. but still nothing change

    Can you please check again what could be wrong?

    Thank you

    #32752
    Althemist
    Keymaster

    It looks like you didn’t remove all the plugins. Please, use a plugin like WordPress reset to make sure you are on a clean installation:

    WordPress Reset

    #32755
    winsibo
    Participant

    Hi

    I tried to install the plugin but it’s not compatible with my version of wordpress.

    #32757
    Althemist
    Keymaster

    It works absolutely fine. Just ignore the message.

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AlThemist

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