ResolvedProblem with importing demo data.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #29789
    iatanasov
    Participant

    Hi all,
    I’m experiencing a problem when trying to import demo data:
    The Error

    I’m getting this error after 30-50 seconds after I press the Import button.
    Do you have any suggestions where the problems comes from?

    P.S. Here are the php settings:

    max_execution_time 300
    max_file_uploads 20
    memory_limit 2048M
    post_max_size 64M
    upload_max_filesize 64M

    Thanks in advance!

    #29790
    Althemist
    Keymaster

    Hi iatanasov,

    Are trying to import the demo on a real web server or local server like XAMP/MAMP/WAMP etc.?

    Could you, please give us temporary admin access, so we can check what could be wrong?

    Best regards,
    Dimitar Koev

    #29799
    iatanasov
    Participant

    Hi. I’m using a shared web hosting.

    Should I post the here the credentials for wp-admin?

    Thanks in advance!

    #29803
    Althemist
    Keymaster

    Yes, you can post them here. Just don’t forget to mark the “set as private reply” checkbox.

    #29812
    iatanasov
    Participant
    This reply has been marked as private.
    #29815
    Althemist
    Keymaster

    Managed to successfully import the demo. Most probably the connection between your hosting server and the WordPress image CDN is too slow, so it timed out. In such cases you may need to run the import 4-5 times, as it’s explained on the demo import page of the Theme Options.

    #29816
    iatanasov
    Participant

    Thank You very much for your time and help!

    Best Regards!

Viewing 7 posts - 1 through 7 (of 7 total)

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