[owltechcontact]

Hi, i am having an issue with addons not being displayed at cart/checkout plus order details in the backend. Am i missing something? My bundles are also variable products. I have enabled variations in product addons and my variations have a default option.

Variable:

1 Burger της επιλογής σας & 1 σάντουιτς της επιλογής σας

Bundle:

5 Σάντουιτς της επιλογής σας σε πίτα 16cm & 1 Pepsi 330ml

[Althemist]

Hi owltechcontact,

Could you, please provide temporary admin access to your site, so we can check what could be wrong?

[owltechcontact]

This reply has been marked as private.

[Althemist]

Hello owltechcontact,

OK, we have checked your website, but it looks like you have changed the theme name and author name, so we can’t really help. ? We can only provide support for the original theme and it’s original files (which are by the way a subject of copy rights ? ). All custom theme features were made to work with the Lafka theme by Althemsit, not with the Ta Babatsika theme by OwlTech

[owltechcontact]

Fair enough. Theme is updated to the latest version with its original files, please take a look on why variables are not working correctly.

[Althemist]

Hi owltechcontact,

Thanks for your understanding. I can see there are JS errors in the console for the single product page on your site. Our lead developer & co-founder Alex will step-in and check what could be wrong. He’ll be in touch as soon as possible.

[Alex]

Hi owltechcontact,

This happens because the product is variable by more than one attribute and it is mentioned in the documentation that variable addons won’t work properly when used on such products:

Since version 2.0 you can use addons with variable price – e.g. a pizza toping price can vary depending on the pizza size.
Note that this new feature will only work with a single attribute – e.g. size and NOT with complex variations consisting of more than one attribute – e.g. size AND color

Because this is not very convenient, we decided to change it and now you can apply variable addons on such variable products. The update will be available later today or tomorrow.
Please note that the limitation, one addon to have variable price by only one attribute stays the same.

Regards,
Alex

[Author]

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