Resolvedproduct display

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Viewing 15 posts - 1 through 15 (of 15 total)
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  • #21819
    erbesso
    Participant

    hi, i have a little problem with displaying products. Besides photos and price, you can also see the short description from outside, I would like to remove it. how can I do?
    I see that in the demo of the Babystreet theme you don’t see the short description, I would like it that way.
    thank you

    #21838
    Althemist
    Keymaster

    Hello erbesso,

    Not really sure what do you mean. Could you, please provide a link where we can see the problem “live”?

    Regards,
    Dimitar

    #21865
    erbesso
    Participant

    Hi, I send you the link of my shop page (it’s a test site, so you can enter with incognito navigation)
    What you need to note is the short description that appears under each product. It’s the one I don’t want recorded
    http://test.9mesi.eu/categorie-prodotti/

    #21887
    Althemist
    Keymaster

    Hello erbesso,

    It looks like you’re using an old version of the theme (you have 1.2.9 while the actual one is 1.3.1). You’d need to update to the latest version.

    Regards,
    Dimitar

    #21896
    erbesso
    Participant

    And how do I update the theme? On the wordpress dashboard it doesn’t tell me that there are updates to be performed

    #21898
    Althemist
    Keymaster

    You can’t have automatic updates vie WP dashboard for premium themes. The easiest way would be with the official Envato Market plugin. It’s available in the theme pack under Appearance > Install plugins.

    Also, note that after the theme update, you’d also need to update the theme plugin (BabyStreet plugin), also available under Appearance > Install Plugins menu.

    #22010
    erbesso
    Participant

    hello, I updated the theme but when I go to themes and click on the details of the child babystreet theme (that’s what I use) it says “version 1.0” while in the parent babystreet theme it says 1.3.1 (not active). Sorry but I’m a beginner.
    however, the problem of displaying the brief description in the products (from the shop page) is not solved.

    #22033
    Althemist
    Keymaster

    Child themes never update, so their version never changes.

    For the other problem, could you, please provide temporary admin access to your site, so we can check what could be wrong?

    #22178
    erbesso
    Participant

    sure, where can i give you the credentials?
    however I used the child theme because in the various guides and tutorials it was recommended to work with the child theme. so if I activate the parent theme and do the update do I have to continue to customize that?
    thank you

    #22206
    Althemist
    Keymaster

    Hello erbesso,

    You can give us the admin credentials here by using the “set as private reply” checkbox. You don’t need to activate the parent theme. Just do not update the child theme or you’d lose the changes. Child theme are never updated, so there is no need to replace their files.

    #22437
    erbesso
    Participant
    This reply has been marked as private.
    #22475
    Althemist
    Keymaster

    I have just checked your website. The theme is the latest version and there are no product descriptions displayed in the product lists.

    Regards,
    Dimitar

    #22954
    erbesso
    Participant

    screen shop page
    I highlighted on the screen the brief description of the product that I view from my shop page
    http://test.9mesi.eu/wp-content/uploads/2020/05/tst9m.png
    Thanks

    #22975
    Althemist
    Keymaster

    This is probably caused by your Grid/List view plugin. It’s not part of the theme and not the default WooCommerce behavior. I’d suggest removing that plugin. It doesn’t even work.

    #22987
    erbesso
    Participant

    Great! I solved it, thank you very much

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