ResolvedProduct image bug on single product page

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #33429
    chowdhury.tawhid
    Participant

    I have installed the theme a few days back.
    Since that the product images are not showing properly. It shows different/broken. I have taken screenshots from two different browsers (I’ll attach them in next message).

    Looking forward to the solution. Thank you.

    #33430
    chowdhury.tawhid
    Participant
    This reply has been marked as private.
    #33431
    chowdhury.tawhid
    Participant
    This reply has been marked as private.
    #33433
    chowdhury.tawhid
    Participant
    This reply has been marked as private.
    #33434
    chowdhury.tawhid
    Participant
    This reply has been marked as private.
    #33438
    chowdhury.tawhid
    Participant
    This reply has been marked as private.
    #33451
    Althemist
    Keymaster

    Hi chowdhury.tawhid,

    Looks like the browser can’t find your images. If you give us temporary admin access to your site, we may try to investigate this for you.

    #33452
    chowdhury.tawhid
    Participant
    This reply has been marked as private.
    #33453
    Althemist
    Keymaster

    Hi chowdhury.tawhid,

    Your site was missing most of the thumbnail sizes. Most probably it was caused by your litespeed image optimization. Can’t be 100% sure, but I think your hosting sever just can’t handle the load of such task.

    Currently we are forcing the thumbnail regeneration on your site. It will be finished in probably 1 hour.

    As you can see this product here already works fine with all images – https://upohar.xyz/shop/red-6a/

    #33463
    chowdhury.tawhid
    Participant
    This reply has been marked as private.
    #33464
    chowdhury.tawhid
    Participant
    This reply has been marked as private.
    #33468
    Althemist
    Keymaster

    Yes, you can use WCFM, but there will be no special optimizations and custom features. Just the standard design and functionality of WCFM. The theme is mostly optimized for WC Marketplace and WC Vendors.

    #33493
    chowdhury.tawhid
    Participant
    This reply has been marked as private.
    #33498
    Althemist
    Keymaster

    There is a setting for this under Theme Options > General. You’d need to enable the “Search in products only” option.

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