In ProgressProduct Not adding to cart

  • This topic has 5 replies, 2 voices, and was last updated 1 year ago by giles.
Viewing 6 posts - 1 through 6 (of 6 total)
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  • #14144
    giles
    Participant

    Hi there, Since the last update and woocommerce update I cannot add gift vouchers to the cart. When I add the product gift voucher and then press buy now the cart says no items found. The gift vouchers are generated by the Yith Gift Vouchers plugin.

    Feel free to try yourself here: https://www.thelittlewhiskyshop.co.uk/product/gift-voucher

    I have tried reinstalling the theme – no change
    Tried removing all plugins non-essential – no change

    However when I switch to a default wordpress theme the functionality works fine. This eliminates that the plugin, setup or woocommerce are the issue and it must be a theme issue.

    The gift cards are set to virtual product.

    Happy to provide access details if required.

    Regards,

    Giles

    #14153
    Alex
    Keymaster

    Hello Giles,

    Yes, there is an issue with the Ajax add to cart on single product with some plugins.
    We already fixed it and will release an update later today or tomorrow.

    Please let us know if the problem resides after the update.

    Regards,
    Alex

    #14164
    giles
    Participant

    Amazing. I look forward to getting the update asap 🙂

    #14171
    giles
    Participant

    Hi there, New update does not fix the issue!

    Just tested with the latest update and the same issue persists.

    See here: https://www.thelittlewhiskyshop.co.uk/product/gift-voucher

    Happy to provide access details should you wish to test.

    Giles

    #14172
    Alex
    Keymaster

    Hi Giles,

    Thanks for letting us know.

    Ok, please send us temporary admin account. You can use “Set as private reply” checkbox.

    Regards,
    Alex

    #14174
    giles
    Participant

    I disabled Ajax add to cart in settings and it now works.

    Hopefully, you can fix in a future update.

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