ResolvedProduct video popup is not working

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #24775
    minali.agarwal
    Participant

    Hi,

    We added the product video (YouTube link). If we click on video play icon, video link is directly opening, popup is not working.
    Link: https://pepplay.in/product/4-in-1-dinosaurs-puzzle-and-luminous
    Reference popup video link: https://babystreet.althemist.com/product/blue-denim-top/

    #24791
    Althemist
    Keymaster

    Hello minali.agarwal,

    you’d need to use a youtube.com link, not youtu.be

    Regards,
    Dimitar

    #24906
    paulbmro
    Participant

    This embeed doesn’t work on mobile version? Send me to youtube

    #24920
    Althemist
    Keymaster

    Hello paulbmro,

    This is not an embed. It’s a standard link to youtube handled by a popup script. It catches all youtube.com links and opens in a lightbox. On mobile, the native android or iOS behavior is to open the mobile app, not the link. This is how it is intended to work. It’s a limitation of the OS.

Viewing 4 posts - 1 through 4 (of 4 total)

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