[BernieG2017]

Hi – My host says this is an issue with the theme –

Help please

[29-Jan-2020 20:28:58 UTC] PHP Fatal error: Uncaught Error: Call to undefined function is_product() in /home/sewhapp2/public_html/wp-content/themes/babystreet/incl/woocommerce-functions.php:907

[BernieG2017]

Hi – Here is more information on the errors – I rolled back to Woocommerce 3.9 from 3.91 – and now there are all of these errors.

The problem is you can’t read posts that are current.

###
[29-Jan-2020 22:34:32 UTC] PHP Fatal error: Uncaught Error: Call to undefined function is_product() in /home/sewhapp2/public_html/wp-content/themes/babystreet/incl/woocommerce-functions.php:907
Stack trace:
#0 /home/sewhapp2/public_html/wp-content/themes/babystreet/incl/woocommerce-functions.php(869): babystreet_get_effective_gallery_type_setting()
#1 /home/sewhapp2/public_html/wp-includes/class-wp-hook.php(288): babystreet_apply_effective_gallery_type_setting(Object(WP))
#2 /home/sewhapp2/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array)
#3 /home/sewhapp2/public_html/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
#4 /home/sewhapp2/public_html/wp-includes/class-wp.php(742): do_action_ref_array(‘wp’, Array)
#5 /home/sewhapp2/public_html/wp-includes/functions.php(1255): WP->main(”)
#6 /home/sewhapp2/public_html/wp-blog-header.php(16): wp()
#7 /home/sewhapp2/public_html/sapp-wp-signon.php(12): require(‘/home/sewhapp2/…’)
#8 {main}
thrown in /home/sewhapp2/public_html/wp-content/themes/babystreet/incl/woocommerce-functions.php on line 907
###

[BernieG2017]

Okay – Here is what is basically going on – I can’t get a straight answer from hosting company –

But all my blog posts from 2019 are showing up. The ones from 2020 or that I edit in 2020 won’t open. I get errors in every browser that the page is basically lacking content. I can send screenshots but it’s like there is literally nothing there.

You can check this link: https://sewhappyathome.com/blog/2020/01/30/testing-123/

[Althemist]

Hi BernieG2017,

Sorry for the late reply.

I am asking our lead developer Alex to step in and check the issue for you.

He’ll be in touch as soon as possible.

Regards,
Dimitar

[Alex]

Hi BernieG2017,

The errors that your are mentioning mean that something is wrong with the WooCommerce plugin. I mean something got broken. The plugin is registered as active, but it’s files are not reachable.

Try to just copy the WooCommerce plugin files to the plugin path: wp-content/plugins/woocommerce/ . Double-check the correct path.

Regards,
Alex

[BernieG2017]

Hi –
 
That did not work. 
GreenGeeks thinks this is a theme issue – I have reinstalled the theme – but it still doesn’t work right. 

Any other ideas – Basically – my blog is shut down. I can add new product – no issue and woocommerce works on checkout. It’s the blog that has a huge issue. No new posts can be seen and no old posts can be edited or they can’t be seen anymore either. 

So basically- I have no blog

[BernieG2017]

Question – Should I have plugins from the babystreet theme in my MU plugin folder? I have none.

[Alex]

Hi,

Please send us temporary admin login so we can check.

You can use “Set as private reply” option.

Regards,
Alex

[BernieG2017]

This reply has been marked as private.

[Alex]

Thank you.
We will look at it and let you know.

Regards,
Alex

[Alex]

Hi Bernie,

I’ve looked at your site.
Before going further try clearing all caches from the cache plugins.

Your site has many active plugins and it is really difficult to say where exactly is the problem. In this case the best approach is to deactivate plugins one by one and examine when the symptom will disappear. Please do so and let us know.

Also, We’ve noticed that you are using the child theme. Do you have any custom code in there? This could be the reason too.

We understand that this can be frustrating, but this is the way to go in this case.

Regards,
Alex

[BernieG2017]

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[BernieG2017]

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[Alex]

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[Alex]

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