ResolvedPush Notification Not Working For Mobile

This topic has 7 replies, 2 voices, and was last updated 4 months, 3 weeks ago by Althemist.

Viewing 8 posts - 1 through 8 (of 8 total)

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October 7, 2022 at 5:18 pm #35411
Victor
Participant
I am having an issue with the push notification system not being able to send notifications to the shop manager when login in on a mobile phone and the sound is so low even when the notification is sent. Please can you help with this? Thank you
October 9, 2022 at 4:52 pm #35461
Althemist
Keymaster
Hi Victor,
In order to get the notifications, you must be logged in to the site admin area and there must be an open tab with the admin (even if it’s not active). As for the sound – that depends on the phone Notification sound settings.
If you still don’t get the notifications, check your app permissions. May be you have disabled permissions for Google and Chrome apps?
October 14, 2022 at 5:12 pm #35660
Victor
Participant
Thank you I think that works, Please I have another issue with the mobile user when selecting the branch they want to order from it freeze’s at (Please Wait) and never saves the location. I have attached a screenshot https://ibb.co/hV0yxHL, please can you treat an urgent. Thank you
October 17, 2022 at 3:19 pm #35723
Althemist
Keymaster
Hi Victor,
I am afraid we can’t just guess what could be wrong by looking a screenshot. Please, provide a working link to your site, so we can check.
October 18, 2022 at 8:08 am #35731
Victor
Participant
This reply has been marked as private.
October 19, 2022 at 6:09 pm #35778
Althemist
Keymaster
This reply has been marked as private.
October 22, 2022 at 8:24 pm #35894
Victor
Participant
This reply has been marked as private.
October 24, 2022 at 6:41 pm #35968
Althemist
Keymaster
I have just checked your website. It works fine at the moment.
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