ResolvedRigid Template Didnt Install Well

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #23309
    Anonymous
    Inactive

    I installed the Rigid parent and Rigid CHild themes into my template and activated the Child Template – but when I review the site – the layout is broken and I can’t see the “Etsy looking” template that was a referenced before I purchased this. These were fresh installs on wordpress. How can I see that this is showing correctly. A bit frustrated.

    #23310
    Anonymous
    Inactive
    This reply has been marked as private.
    #23318
    Anonymous
    Inactive

    Hi – Is it possible to have help to install the templates on my wordpress – I need to see the theme installed – per your web template —> https://rigid.althemist.com/wc-marketplace/

    A response is appreciated – to see how someone can help ensure this appears correctly on my wordpress. It is not doing so.

    #23330
    Althemist
    Keymaster

    Hello pablove69,

    Sorry for the late reply.

    When you install theme, you’d first need to activate all it’s plugins (Rigid Plugin, WP Bakery Page Builder etc.) under Appearance > Install Plugins page on your admin.

    Next, you’d need to import the theme demo under Theme Options > Import demo. That’s it.

    Regards,
    Dimitar

    #23342
    Anonymous
    Inactive

    Hi- Did the install of plugins and imported the DEMO – all the pages were installed BUT NOT the HOME PAGE from the RIGID MARKET STREET DEMO

    This one didn’t install –> https://rigid.althemist.com/wc-marketplace/

    The page shows as below:

    Nothing Found
    Apologies, but no results were found. Perhaps searching will help find a related post.
    404
    Search

    Let me know how I can install correctly the complete RIGID MARKET STREET “HOME PAGE”

    Thanks.

    #23377
    Althemist
    Keymaster

    Hello pablove69,

    the reason for this could be if you already had a page assigned as a home page under Settings > Reading before the import. If the import was successful, the page exists for sure. Just go there and check if the right page is assigned for home page.

    #23407
    Anonymous
    Inactive

    It seems indeed there was a prior Home page assigned under settings. Can you help me guide on what are the steps to replace the home page from your demo – to replace the prior one. Would appreciate if you can be as explicit as possible on what to do – step by step.
    Thanks.

    #23412
    Anonymous
    Inactive
    This reply has been marked as private.
    #23725
    SameenaHarrington
    Participant

    Hi,

    I am having the same issue can you please share the details of the solution?
    Thank you,

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