ResolvedRTL is not really supported
Tagged: RTL
- This topic has 8 replies, 2 voices, and was last updated 3 years, 6 months ago by
nadavbf1.
- AuthorPosts
- May 23, 2020 at 6:39 pm #23112
nadavbf1
ParticipantHi
My website language is RTL and i defined it in the settings but the website itself is still LTR
How to change to RTL?
For example the written words are LTR and the icon in the search bar is on the right (makes it difficult to see what you write)May 26, 2020 at 10:20 am #23135nadavbf1
Participantany support???
May 26, 2020 at 12:27 pm #23154Althemist
KeymasterHello nadavbf1,
Not really sure what do you mean. There is no need to set the direction. When the website language is RTL language (e.g. Arabic, Hebrewe etc.) it will automatically switch to RTL. Could you, please give us a link to your site and some more specific examples, so we can check?
Regarding your negative rating on ThemeForest:
In our policy it’s clearly stated that we are trying to provide support in 24 hours Monday to Friday and having in mind we’re probably in different time zones sometimes when the queries are more complex it may take up-to 24-48 hours before we provide feedback.
Your topics were posted during the weekend (Saturday 23rd, ~7pm) and we are answering as soon as we are back to work, so we are going to report your review as unjustified.
Also, posting negative reviews doens’t speed up the process, nor increases the tech staff desire to help, especially when most of your requests are customization requests!
If you’re not happy with the theme and support or expect 24/7 service, please kindly apply for a refund and we would gladly approve it!
May 26, 2020 at 6:39 pm #23162nadavbf1
ParticipantHi
i changed the review, it was a moment of frustration. but just for you to know, i waited more than 3 days for response and i am not used to it
this is the URL
the examples are many:
* shopping cart
* onboarding flow to vendors
* the search icon on the search widget need to be on the left side
* on the product page there are the variations section which are not rtl
* the heart icon of the wishlist is not in the center of the circle around it
* the payment methods need to be rtl in the footer menu
* login \ register pages are not rtl at alli already contected woocomerce and they explain it is the theme responsibility so please assist
thanks
May 27, 2020 at 7:18 pm #23200Althemist
KeymasterHello nadavbf1,
1. The shopping cart RTL styles were improved in the latest update (released today)
2. The vendor registration looks fine to me:
Are you talking about this, or is it something else?
3. The search icon on the widget will be fixed tomorrow. Thanks for your feedback. We missed that.
4. The heart icon RTL styles were improved in the latest update (released today)
5. Payment methods in the footer will be fixed tomorrow morning and update will be released. Thanks for the feedback.
6. We are checking the login/registration forms now. If it turns to be a theme related problem it would also be fixed tomorrow morning and update will be released immeaditely.
May 27, 2020 at 8:57 pm #23206nadavbf1
Participantthe registration and login page should be written right to left and to me i see left to right
for the reest thanks, how can i update the theme?May 27, 2020 at 9:54 pm #23208nadavbf1
ParticipantThanks for the help
i will wait for the update to take place and see if i have additional questions to you guys
thanks!
May 29, 2020 at 11:52 am #23243Althemist
KeymasterHello nadavbf1,
The update is available for download. All points were fixed as per your feedback.
May 30, 2020 at 11:09 am #23260nadavbf1
Participantnice work!
- AuthorPosts
You must be logged in and have valid license to reply to this topic.