[benliroy]

Hello,

I uploaded your demo and i check your demo at your website, when i scroll, the page become very slow and freeze sometimes.

Thank you very much

[benliroy]

I tried with differents PC and MAC, in laptop when i actived energy saving and charger not plugged in, the page shop is very slow when we scroll. I tried in Google Chrome and Safari is the same problem in pc and MAC and i desactived some animations of the theme, it’s still laging.

[benliroy]

[Althemist]

Hello benliroy,

We can’t tell what could be wrong by looking a video. Please, provide a working link to your site, so we can check what could be wrong.

Regards,
Dimitar

[benliroy]

This reply has been marked as private.

[Althemist]

There is a “coming soon” page, so we can’t really check.

[benliroy]

Oh sorry, it’s now unlocked

[Althemist]

It scrolls absolutely fine on my end. Tried with Chrome, Mozilla and Safari. However, your site is pretty slow – approx. 17 seconds for first load and more than 1 second for TTFB. Can’t be 100% sure, but that could be one of the reasons. It looks like your hosting server is just too weak or overloaded.

Also, there are some JS errors in the console, which may also affect the performance. Also, it looks like there are some problems with your Autoptimzie settings, as it looks some resources are blocked.

Hope this helps.

Regards,
Dimitar

[benliroy]

This bug is the same on your demo https://rigid.althemist.com/contacts/

This appear when a laptop Mac/Pc is not charging and on windows when the energy saving is actived :

https://prnt.sc/r18pin

Thank you

[benliroy]

You can see this bug in your demo : https://rigid.althemist.com/contacts/

It’s bug appear on laptop only when is not in charge, i mac we can all a time and on windows when we use the energy saving :

https://prnt.sc/r18pin

[benliroy]

This problem appear in your demo web site https://rigid.althemist.com/contacts/
you can see it in the shop page and contact us.

This appear when you are in a laptop Mac/Windows, in windows when you have energy saving like this (https://prnt.sc/r18pin) you can see so much lag (tried in 3 PC, and browser).

Thank you very much

[benliroy]

.

[benliroy]

Sorry for the different posts and responses, nothing happened that I posted. Can you help me here?

Thank you

[Althemist]

Hello benliroy,

We can’t see any bug on our demo website or your own website. Everything seems fine on https://rigid.althemist.com/contacts/

Also, this have nothing to do with energy saving or charging on your laptop. I am also on a laptop at the the moment and there is no such “bug”.

[benliroy]

Look this video please :
https://www.youtube.com/watch?v=LWffO22reLo&feature=youtu.be

Please try to unplug your laptop and put in energy saving (click on logo battery in your comptuer).

This problem is very annoying for me, I do not have it on my other sites with other theme.

Thank you

[Author]

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