In ProgressSecond License Purchase

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  • #23134
    stevem11
    Participant

    Hey guys!

    First off, I am very impressed with the site; the quality of the options and how easy it has been to work with the theme. I’m pretty new with all of this, so I may need some help. I believe I uploaded my previous license for our theme; I thought I could upload and then purchase then add the license code to get updates, etc. I’m not sure what happened, but I think in that process something went wrong. I contacted themeforest and they suggested I purchase a second license (which I did) as thats how I get a second license code (see below).

    If you could please help me update the theme with the purchase licensed that would be appreciated. Apologies for the confusion and let me know how I can help resolve.

    Thanks for the help in advance.

    Steve

    #23153
    Althemist
    Keymaster

    Hi stevem11,

    Thanks for your kind words.

    I am afraid I don’t understand the question about licenses. Why did you bought a second license (do you have the theme on second website?) and how is this related to updates? Please, give us more information.

    Regards,
    Dimitar

    #23304
    stevem11
    Participant
    This reply has been marked as private.
    #23327
    Althemist
    Keymaster

    Hi stevem11,

    I am afraid I still don’t understand. How are licenses related to the theme options and what do you mean exactly with “unable to adjust the theme options”? Why are you unable? Doesn’t save, got some errors or what?

    Please, provide more information, so we can check.

Viewing 4 posts - 1 through 4 (of 4 total)

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