ResolvedSeller Page – Seller Label Problem

This topic has 14 replies, 2 voices, and was last updated 2 years, 6 months ago by Althemist.

Viewing 15 posts - 1 through 15 (of 15 total)

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Posts
November 16, 2020 at 8:49 am #27155
laagom
Participant
Hi Dimitar,
I am having a couple of problems at the seller page.
I would request your help on the same. Sharing details in the next message.
Best,
November 16, 2020 at 8:57 am #27156
laagom
Participant
This reply has been marked as private.
November 16, 2020 at 11:51 am #27159
laagom
Participant
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November 17, 2020 at 10:13 am #27182
Althemist
Keymaster
Hello laagom,
You can hide the line with the following CSS:
```
.wcv-inner-details a {
    text-decoration: none !important;
}
```
Can’t really tell why the store description is displayed there. You’d probably need to discuss with the WC Vendors support team. Same for the vendor cover image.
November 18, 2020 at 9:54 am #27202
laagom
Participant
This reply has been marked as private.
November 18, 2020 at 11:03 am #27231
Althemist
Keymaster
Hello Vaibhav,
your posts were held for manual moderation, because of the large number of links.
We will check the issue and release an update if needed.
Could you, please check if removing our custom shortcode and using the original one would fix the problem. As far as I can see we only have one version. Most probably this was the case in the beginning and later they added a separate shortcode for the PRO version which conflicts our own shortcode.
November 18, 2020 at 1:00 pm #27249
laagom
Participant
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November 19, 2020 at 11:45 am #27266
laagom
Participant
This reply has been marked as private.
November 19, 2020 at 12:52 pm #27277
Althemist
Keymaster
Hi Vaibhav,
Our team is currently working on this. Will let you know ASAP.
Meanwhile, could you please give us temporary admin access to your site?
November 20, 2020 at 2:24 pm #27304
laagom
Participant
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November 24, 2020 at 2:28 pm #27378
Althemist
Keymaster
Hello Vaibhav,
So sorry for the late reply.
We have found the problem (it’s actually not entirely on our end – there are problems with the WC Vendors original code too). We will release an update with fix. Most probably tomorrow till the end of the day.
November 25, 2020 at 10:43 am #27408
laagom
Participant
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November 27, 2020 at 11:11 am #27475
laagom
Participant
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December 3, 2020 at 6:57 am #27573
laagom
Participant
This reply has been marked as private.
December 4, 2020 at 12:58 pm #27626
Althemist
Keymaster
Hello laagom,
sorry for the delay. The update was released and the issues should now be fixed.
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