ResolvedSeveral inquiries

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #35985
    sayahfm
    Participant

    Dear AlThemist

    We installed your theme on this link https://wordpress-475423-2974314.cloudwaysapps.com/ and we bought it from ThemeForest here are my inquiries:
    – The shopping cart is not working properly, and people cannot register
    – If I add item to the shopping cart, I cannot proceed to pay
    – We need to change the loading horse icon, but we didn’t find where we can change it from
    – we need to know if it is compatible with DOKAN

    last but not least, we have installed a fresh version on this link https://wordpress-475423-2984414.cloudwaysapps.com/ and still we are facing the same problem

    Please if you can assist us

    Thank you
    Regards
    Fady El Sayah

    #36002
    Althemist
    Keymaster

    Hi Fady El Sayah,

    1. The shopping cart doesn’t work properly, because it’s not set properly. It looks like you have set the Shop page as a cart page.

    Got to WooCommerce > Settings > Products and set the correct Shop page. Then go to WooCommerce Settings > Advanced and make sure ALL pages (cart, checkout account etc.) are set properly.

    2. The horse icons is an image background assigned with CSS. You can change it with CSS only.

    3. We never tested the theme with Dokan, but we have clients using it with multi-vendor plugins.

    #36019
    sayahfm
    Participant

    hello,

    great we will work as advised and update you

    Regards
    Fady El Sayah

    #36193
    sayahfm
    Participant
    This reply has been marked as private.
    #36202
    Althemist
    Keymaster

    Hi sayahfm,

    1. The first link is using a different theme, so it’s not relevant. The page on the second link is actually set to 5 columns, not 4. The brands plugin injects additional div tag there, which confuses the flex-box.

    You can try the following CSS fix for the 5 columns layout:

    .woocommerce.columns-5 div.prod_hold, .woocommerce.columns-5 li.product-category, .woocommerce.columns-5 div.product-category {
      width: 19.6%;
    }

    2. Our filters work with product attributes only. You can’t use them with brands plugin.

    3. The font is called Hensa-Regular and it’s included with the theme.

    #36246
    sayahfm
    Participant

    Thank you for your support and in case we need anything, i shall let you know

    Regards
    Fady El Sayah

    #36436
    sayahfm
    Participant
    This reply has been marked as private.
    #36449
    Althemist
    Keymaster

    Hi sayahfm,

    1. Product images are controlled from Appearance > Customize > WooCommerce > Product Images. Note that it may take some time to regenerate all thumbnail (it’s not visible immediately)

    2. I am afraid that would not be possible. You can increase the total number, but they will always be displayed in 3 columns.

    3. The filter are all attribute based (including brands). You just need to assign attributes to your products and activate the BabyStreet Product Filter widgets in the selected widget area.

    #36470
    sayahfm
    Participant

    Thank you for your reply, but is there a way in the code to increase the number of columns for the related products

    Awaiting your prompt reply

    #36479
    Althemist
    Keymaster

    You can change this with CSS if using the GRID version. If you have enabled the carousel option for related products, it can’t be changed.

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