ResolvedSeveral issues with the theme

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #26691
    digiklug.com
    Participant

    1. the registration page for vendor is showing email address and then again another section with email username and password

    2. no registration possible for the normal user ? how can i activate login with google, apple or microsoft ?

    3. somehow the theme is not responsive

    #26711
    Althemist
    Keymaster

    Hello digiklug.com,

    1. I am afraid this is not theme related. You’d probably need to consult with your chosen multi-vendor plugin support team.

    2. Again, not theme related. You’d probably need to enable registration under WooCommerce > Settings > Accounts & Privacy

    3. I am afraid we can’t just guess what could be wrong. Please, describe the “somehow” in details and provide a working link were we can see the problem “live”.

    Regards,
    Dimitar

    #26720
    digiklug.com
    Participant

    the first point should come automatically after the import demo was done and WCMP is only a plugin for the same. They would say that they are only offering the plugin it seems that the demo import has an issue there are double forms shown etc.

    #26721
    digiklug.com
    Participant
    This reply has been marked as private.
    #26726
    digiklug.com
    Participant

    also the multivendor plugin is your recommendation in the theme so it doesnt make any sense the demo should work one to one as you have shown

    #26741
    digiklug.com
    Participant

    hello any feedback ?? its causing issue

    #26758
    Althemist
    Keymaster

    Hello digiklug.com,

    I am afraid we can’t see your protected page, so we can’t tell exactly what’s the problem there. Please, disable the protection, as the username and password doesn’t work.

    As for the no registration problem, I have already explained that you’d need to enable them in the WooCommerce settings.

    #26763
    digiklug.com
    Participant

    I have removed the protection now you can check. Once again I have installed the theme and imported the demo as its in your guide and this is not working the demo part has to work one to one if you are saying that the other plugins have issues then you should also have the same issues. all I want is to first run the demo one to one. and if the demo is not working and you are pointing to others then you have to check installing the theme and setting up yourself because in 4 days I do not go any further.

    #26782
    Althemist
    Keymaster

    As far as I can see, there are no double mail fields in your vendor registration form:

    As for the register tab in the My Account section, as I already explained, you’d need to enable the registration under WooCommerce > Settings > Accounts & Privacy tab.

    This is not a demo content, it’s a WooCommerce setting, so you’d need to set it by yourself. I was ready to do it for you, but the account you provided is NOT an administrator account.

    Still waiting for you to explain exactly what is “somehow not responsive”?

    Regards,
    Dimitar

    #26797
    digiklug.com
    Participant

    exactly this is the issue the form that you have in your demo is having 3 fields and here there is only one field when I add additional field through wmpc it shows two forms because the name for the page is same or due to what I do not understand.

    I have activated all the checks under woocommerce so that is now working thanks for the hint.

    With respect to responsiveness the plus button at the top corner is not working can it be somehow hidden on mobile ? when I first time tried it was shown totally broken now it seems to be better than before. I would come back on that because mobile users are what we target and on the small screen the sticky header remains too big like iphone 6 and so on.

    #26805
    digiklug.com
    Participant

    another issue now I also realized that the stories page setup is also not being displayed as in demo.

    #26835
    Althemist
    Keymaster

    1. Make sure these two options are disabled under WooCommerce > Settings > Accounts and Privacy:

    - When creating an account, automatically generate an account username for the customer based on their name, surname or email
    - When creating an account, automatically generate an account password

    2. I have just checked your website on mobile. The “plus button” for the pre-header widget area works absolutely fine.

    3. It looks like for some reason the page is not set as a Blog page for your site. Most probably you changed that manually, as this setting IS imported with the content. You can set it under Settings > Reading in your WordPress admin.

    Regards,
    Dimitar

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