In ProgressShipping postcode issues

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  • #27289


    I believe I have an issue with restricting UK postcodes

    I want to delevier to CO1*, CO2* CO3*
    but not
    CO11* CO12* and CO13*

    Currently the validations work the same for:
    CO1 3WD
    CO13 WD*

    I have spoken to Wolcommere tech support and they believe it is a theme issue because the problem is not present when using another theme. Please see a screen shot of the chat:



    Hello FootstepsDesign,

    So sorry for the late reply.

    This is definitely not theme related, as we don’t alter the shipping functionality in any way.

    Most probably wrong settings in your delivery zones OR the use of *-symbol is causing the error.

    Unfortunately, we can’t tell what could be wrong by looking at just a chat screenshot. If you give us a link to your site, where we can test it and temporary admin access, may be we can try to diagnose the problem better.


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