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  • #19890

    Hi Althemist!

    I want customers to only fill in their shipping details (instead of billing+shipping details) to make it easier for them.
    I have tried something with the “Woocommerce checkout manager” but I keep getting the option “ship to another address”.
    Since customers did not fill in any address in the billing details, I want to remove this message.
    How can I do this?



    The only reason why I want to to this is because while filling in a zip code in the shipping field, it directly shows if its possible to ship
    to that particular zip code. In the billing details it does not show.

    If it would directly show the shipping cost and availability in the billing details I would have chosen the option ‘force shipping to billing details’


    Hi saladekom,

    There is a setting in WooCommerce > Settings > Shipping > Shipping Options to select default shipping or billing and also force shipping to the customer billing address. The billing address can’t be disabled as far as I know.

    This is not theme related, it’s just how WooCommerce work.


Viewing 3 posts - 1 through 3 (of 3 total)

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Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

Best regards,
Althemist team