In ProgressShopping cart is empty

  • This topic has 35 replies, 3 voices, and was last updated 1 year ago by Alex.
Viewing 15 posts - 1 through 15 (of 36 total)
  • Author
    Posts
  • #35880
    rene
    Participant

    What could be the reason? I click on a product and when I click on the shopping cart button the shopping cart is empty

    #35957
    Althemist
    Keymaster

    Hello rene,

    I am afraid we can’t just guess what could be wrong. Please, provide at least a working link where we can see the problem “live”.

    #35983
    rene
    Participant
    This reply has been marked as private.
    #35999
    Althemist
    Keymaster

    Hi rene,

    Managed to login with these credentials. In your previous posts they were with Capital letter. PAsswords and user names are case sensitive!

    Anyways, I have checked your website and everything seems fine to me. I was able to succesfully add products to the cart.

    #36011
    rene
    Participant
    This reply has been marked as private.
    #36012
    rene
    Participant
    This reply has been marked as private.
    #36014
    Althemist
    Keymaster

    Most probably a cache related problem with your Comet Cache. In WooCommerce Cart and Checkout must ALWAYS be excluded from cache.

    #36031
    rene
    Participant
    This reply has been marked as private.
    #36032
    rene
    Participant
    This reply has been marked as private.
    #36034
    Althemist
    Keymaster

    Hi rene,

    Everything seems fine to me except that you modified/disabled menus. Please, explain EXACTLY what do you think is not OK. We really don’t understand.

    #36037
    rene
    Participant

    So our problem is that if we deactivate the branch, the shopping cart works and has no problems, but as soon as we activate it, the shopping cart unfortunately no longer works. There must be a problem somewhere and we can’t find it

    #36043
    Althemist
    Keymaster

    Sounds like a conflict with another plugin. I can see you have a lot of plugins which may cause this:

    Comet Caching
    Third Party Autocomplete Address and Location Picker
    Checkout Field Editor

    etc.

    The best thing you can do is start over on a clean installation (use the WP RESET plugin to make sure it is really clean) and only install the WooCommerce and the theme plugins. When it’s done and everything works fine, you can start adding plugins and see which one is causing a problem.

    No one ever reported such a problem, so we really can’t tell which one could be the problematic one.

    #36050
    rene
    Participant

    Ok found the problem it was another plugin.

    #36163
    rene
    Participant

    I have the Local Delivery Drivers for WooCommerce” plugin but as soon as I put an item in the shopping cart and then click on the shopping cart button, the shopping cart always comes out empty.

    If I deactivate the plugin, the shopping cart works.
    Do you have your own shopping cart system that doesn’t work?

    With other themes it works without problems

    #36170
    Althemist
    Keymaster

    Hi rene,

    No, nothing special in our shopping cart. We use the default WooCommerce shopping cart widget. However, if you use the “products per branch” feature it will relate to the chosen branch.

Viewing 15 posts - 1 through 15 (of 36 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register