In ProgressShopping cart is empty

This topic has 35 replies, 3 voices, and was last updated 4 months, 1 week ago by Alex.

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October 21, 2022 at 8:05 pm #35880
rene
Participant
What could be the reason? I click on a product and when I click on the shopping cart button the shopping cart is empty
October 24, 2022 at 6:11 pm #35957
Althemist
Keymaster
Hello rene,
I am afraid we can’t just guess what could be wrong. Please, provide at least a working link where we can see the problem “live”.
October 25, 2022 at 2:31 pm #35983
rene
Participant
This reply has been marked as private.
October 26, 2022 at 3:39 pm #35999
Althemist
Keymaster
Hi rene,
Managed to login with these credentials. In your previous posts they were with Capital letter. PAsswords and user names are case sensitive!
Anyways, I have checked your website and everything seems fine to me. I was able to succesfully add products to the cart.
October 26, 2022 at 4:13 pm #36011
rene
Participant
This reply has been marked as private.
October 26, 2022 at 4:15 pm #36012
rene
Participant
This reply has been marked as private.
October 26, 2022 at 5:07 pm #36014
Althemist
Keymaster
Most probably a cache related problem with your Comet Cache. In WooCommerce Cart and Checkout must ALWAYS be excluded from cache.
October 27, 2022 at 11:16 am #36031
rene
Participant
This reply has been marked as private.
October 27, 2022 at 11:17 am #36032
rene
Participant
This reply has been marked as private.
October 27, 2022 at 12:53 pm #36034
Althemist
Keymaster
Hi rene,
Everything seems fine to me except that you modified/disabled menus. Please, explain EXACTLY what do you think is not OK. We really don’t understand.
October 27, 2022 at 1:07 pm #36037
rene
Participant
So our problem is that if we deactivate the branch, the shopping cart works and has no problems, but as soon as we activate it, the shopping cart unfortunately no longer works. There must be a problem somewhere and we can’t find it
October 27, 2022 at 1:58 pm #36043
Althemist
Keymaster
Sounds like a conflict with another plugin. I can see you have a lot of plugins which may cause this:
Comet Caching
Third Party Autocomplete Address and Location Picker
Checkout Field Editor
etc.
The best thing you can do is start over on a clean installation (use the WP RESET plugin to make sure it is really clean) and only install the WooCommerce and the theme plugins. When it’s done and everything works fine, you can start adding plugins and see which one is causing a problem.
No one ever reported such a problem, so we really can’t tell which one could be the problematic one.
October 27, 2022 at 7:47 pm #36050
rene
Participant
Ok found the problem it was another plugin.
November 7, 2022 at 5:23 pm #36163
rene
Participant
I have the Local Delivery Drivers for WooCommerce” plugin but as soon as I put an item in the shopping cart and then click on the shopping cart button, the shopping cart always comes out empty.
If I deactivate the plugin, the shopping cart works.
Do you have your own shopping cart system that doesn’t work?
With other themes it works without problems
November 8, 2022 at 1:48 pm #36170
Althemist
Keymaster
Hi rene,
No, nothing special in our shopping cart. We use the default WooCommerce shopping cart widget. However, if you use the “products per branch” feature it will relate to the chosen branch.
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