ResolvedThe bug of social share links on a single product page

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  • #13470
    jiafeng.ji
    Participant

    When I choose the social share link to display on the single product page, I can’t change the product images to view on phone.
    Besides, the social share link doesn’t work on the desktop version of a single product page. Hope you could check the bug of social share links on a single product page between desktop and phone versions and fix this issue. You should have my wp-admin info. I provided it with you before. My site is http://www.sanbeet.com

    #13475
    Alex
    Keymaster

    Hello jiafeng.ji,

    I think the issue is related with the Tidio Live Chat plugin. The messages icon showing in the bottom right corner confronts with the share links.

    To resolve that issue, please enter following custom css in Customizer -> Additional CSS:

    .grosso-product-summary-wrapper div.grosso-share-links {
        z-index: 999;
    }

    I believe this is related with your other issue.

    Please test and let us know.

    Regards,
    Alex

    #13485
    jiafeng.ji
    Participant

    The code does work for the social share link on the desktop version. But on my phone, I still can’t view the image gallery of products.

    #13497
    Althemist
    Keymaster

    Hello jiafeng.ji,

    I have just checked your site and it looks like you’re using plugins which conflict with the theme. The product gallery class is not the class we use in the theme and that’s causing a conflict. Also, there is a plugin for your prices which overlaps the gallery.

    I am afraid these are not theme related bugs. You’d need to consult with your plugins support. Basically it’s a very bad practice to change default wordpress and woocommerce classes with your own and this is exactly what your plugins do.

    Regards,
    Dimitar

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AlThemist

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