[andrea]

Hello,

Is the theme compatible with these plugins:
– https://woocommerce.com/products/woocommerce-checkout-field-editor/
– http://woocommerce-multistep-checkout.com/

I installed both of theme, but the they seem not to work with the theme.

Let me know. Thanks!

[Althemist]

Hello andrea,

Both should work absolutely fine if configured properly. We do not alter the checkout at all from the theme.

[andrea]

Hello,
They both don’t work.
I have configured them on several websites and they work, but on Lafka they don’t seem to work.
If I share with you the credentials, can you give it check?
The website is https://food.studioecommerce.com

[Althemist]

OK, give us temporary admin credentials. Also, please explain in details what do you mean by “They both don’t work.”. Are there any errors on the site or what?

[andrea]

This reply has been marked as private.

[Althemist]

Hello Andrea,

It looks like you’re using a customized version of WordPress for Italian users, which not only change the language files, but also modifies some of the core WordPress features. I can’t even change the language for my own user, so I can navigate the admin properly.

Also, it looks like you’re using a lot of outdated WooCommerce related plugins (8 plugins + the WooCommerce itself) with one of the latest theme versions which is adapted to work with WooCommerce 4.3+. It’s possible that there are changes in the template files or other incompatibilities. In order to check exactly what could be wrong, you’d need make sure everything on your site is up to date.

The only problem with the plugin I see is the left/right positioning of the columns. Our theme is forcing the checkout fields to take width:100%, but you can overcome this with a bit of CSS.

As for the multi-step checkout – exactly what breaks? We can’t check if it’s disabled.

Please, provide more information and a way to navigate the admin in English.

Regards,
Dimitar

[Author]

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