ResolvedTheme functions after installation

Viewing 15 posts - 1 through 15 (of 21 total)
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  • #30748
    stefan.orban-9148
    Participant

    Hello!
    I have installed the Rigid theme (Vendor Marketplace) to a sub domain https://test.konstnarsgalleriet.se/ but some reason the links are not working. Also, the Vendor dashboard is there twice in the Pages.

    #30766
    Althemist
    Keymaster

    Hi ,

    This is definitely not theme related. There is something wrong with your hosting server settings.

    This is what we get there

    The page isn’t redirecting properly

    An error occurred during a connection to test.konstnarsgalleriet.se.

    This problem can sometimes be caused by disabling or refusing to accept cookies.

    #30778
    stefan.orban-9148
    Participant

    Thank you for your answer. I spoke with the hosting company and they have installed SSL and its working now. 🙂

    One more question. Pressing “home” doesn´t go home but stays at “Checkout” page when Im logged in as admin:

    Checkout

    #30782
    stefan.orban-9148
    Participant

    Also, some reason the “Vendor Dashboard” is there twice.
    Vendor Dashboard

    #30790
    Althemist
    Keymaster

    1. I have just checked and the Home link works absolutely fine.

    2. Most probably you already had the Dashboard created when you imported the demo data. You’d just need to delete the one that’s not active.

    #30839
    stefan.orban-9148
    Participant

    Hi, Thank you for your answer.

    1. Have you logged in as admin? It works perfectly if Im not logged in. The problem comes when Im logged in as admin. I can send you user and pass if needed.
    2. Where and how do I delete one of them? I have checked the Plugin list and I dont see it even once.
    Sorry, Im new in WP. 🙁

    #30848
    Althemist
    Keymaster

    1. I can’t login as admin, as I don’t have admin credentials.

    If you see different content when logged in, that probably means caching related problem.

    2. It’s not a plugin, it’s a page.

    No problem with being new to WP> We all have to start somewhere. 🙂

    #30858
    stefan.orban-9148
    Participant

    1. I had test it in Incognito browser window and its still Home –> Checkout. Can I place here the login credentials so you can take a fast look? Or shell I send it to your e-mail?
    2. Okay, I have removed the test Vendor Page. 🙂

    #30867
    Althemist
    Keymaster

    Hi stefan.orban-9148,

    Yes, you can post the URL and admin credentials here. Just don’t forget to mark the “Set as private reply” checkbox.

    #30879
    stefan.orban-9148
    Participant
    This reply has been marked as private.
    #30889
    Althemist
    Keymaster

    OK, I have just checked. The main problem was that there were missing demo pages and also the Home page was set as Vendors Registration page in the WCMp settings. I have fixed those, so it should be OK now.

    #30910
    stefan.orban-9148
    Participant
    This reply has been marked as private.
    #30927
    Althemist
    Keymaster

    I am afraid this is not theme related. It’s how WCMp works. You’d probably need to consult the WCMp support team about that.

    #31228
    stefan.orban-9148
    Participant
    This reply has been marked as private.
    #31245
    Althemist
    Keymaster

    Hi stefan.orban-9148,

    Not really sure what do you mean. They are identical, but one is on your site and the other is on our demo. Could you, please explain more? Exactly what’s the problem?

Viewing 15 posts - 1 through 15 (of 21 total)

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