[kassin]

Hi team, I’m facing a issue about time in woocommerce.

When a order is done the time is not correct, it’s because of this: https://ibb.co/wNHw8BJ

The problem is related witu “LAFKA PLUGIN” when i disable the plugin the status of time back to work normally

Thanks in advance.

[kassin]

This reply has been marked as private.

[kassin]

UPDATE:

The problem is with “Lafka Order Hours”. If I disable the funcionality the site work fine.

Please help to fix.

[kassin]

UPDATE:

The problem is related with LAFKA ORDER HOURS –> Time Zone –> UTC “in my case AMÉRICA:SÃO PAULO”

if i set Time Zone diferent of UTC this problem occurs –> https://ibb.co/wNHw8BJ

Please fix.

Thanks in advance.

[Althemist]

Hello kassin,

We are checking this now. Our lead developer Alex will let you know asap.

Regards,
Dimitar

[Alex]

Hello kassin,

I couldn’t reproduce the error. How do you set up the time zone? Through WordPress Settings -> General, or through the web server itself/
I see you’ve set up UTC -3 time zone now. Doesn’t this suit your needs?

Regards,
Alex

[kassin]

Hello Alex,

I’m setting the time zone in wordpress, in general tab. doesn’t matter wich time zone I pick, if “lafka Order Huurs” is ON the error occurs.
My time zone should be São Paulo or UTC -3 that is the same for me, but as I said, doesn’t metter, the error occurs with any time zone if the function is ON.

I can join Skype and meeting you to show the error if you want. Just let me know.
Thanks

[kassin]

Alex,

Let me be more clear.

There is two configurations of time zone.
“1” – WordPress Settings -> General
“2” – Woocommerce -> Lafka Order Hours
I understand it should be two different things, but it is impacting in the general time zone. as you can see here: https://ibb.co/wNHw8BJ

Doesn’t matter the time zone I pick in “1” if Lafka Order Hours is enabled, the error occurs.
If I pick UTC in number “2” the errors not happen, but the time of my shop will be in UTC and I need it in UTC-3 or São Paulo.

If you would like to talk please let me know and I can join Skype ou something like this.

Thanks in advance Alex.

Kássin

[Alex]

Hi Kássin,

Thanks for the detailed explanations.

We’ve added new option in the Lafka Order Hours -> Time Zone setting, which will be selected by default. It is to use the default time zone set in WordPress-> Settings.
Thus you can control time zone from your WP Settings only.

We will release the update in a week or two.

Regards,
Alex

[kassin]

Alex,

Thank you so much for find a solution and let me know about the update.
I would like to ask you if you can share the solution with me if you already have it, I’m running a big project with a very good client and I have to fix it as soon as possible to avoid problem with the client.

If you do not have a solution yet I will understand as well.

Sorry my english and thank you again.

All the best,
Kássin

[Althemist]

Hello Kássin,

We have already fixed the problem. The reason we are postponing the update for few days is that there will be e major WooCommerce update with lots of changes. We can’t just tell you how to fix it while waiting as it requires some really serious modification of the code base. So, in short – we have a solution already, but waiting to release it with the new WooCommerce changes.

Regards,
Dimitar

[kassin]

Hi Dimitar,

Understood. Waiting this update 😀 Thank you.

All the best,
Kássin

[kassin]

Now is all working good team.

Thank you.

Kássin.

[kassin]

Hi team,

I’m opening this topic again because the “Open Hours Periods” is not working propertly.

As you can see the time filed is to open the store at 18:30 and now is 17:33 and the status is: OPEN.

Please help.

[kassin]

Please check img = https://ibb.co/ZWWShw2

[Author]

Posts