ResolvedTime should be UTC
- This topic has 19 replies, 3 voices, and was last updated 3 years, 8 months ago by
Althemist.
- AuthorPosts
- February 26, 2020 at 6:31 pm #21516
kassin
ParticipantHi team, I’m facing a issue about time in woocommerce.
When a order is done the time is not correct, it’s because of this: https://ibb.co/wNHw8BJ
The problem is related witu “LAFKA PLUGIN” when i disable the plugin the status of time back to work normally
Thanks in advance.
February 26, 2020 at 6:33 pm #21517kassin
ParticipantThis reply has been marked as private.February 26, 2020 at 7:17 pm #21519kassin
ParticipantUPDATE:
The problem is with “Lafka Order Hours”. If I disable the funcionality the site work fine.
Please help to fix.
February 26, 2020 at 7:28 pm #21520kassin
ParticipantUPDATE:
The problem is related with LAFKA ORDER HOURS –> Time Zone –> UTC “in my case AMÉRICA:SÃO PAULO”
if i set Time Zone diferent of UTC this problem occurs –> https://ibb.co/wNHw8BJ
Please fix.
Thanks in advance.
February 28, 2020 at 3:43 pm #21535Althemist
KeymasterHello kassin,
We are checking this now. Our lead developer Alex will let you know asap.
Regards,
DimitarMarch 1, 2020 at 8:22 am #21558Alex
KeymasterHello kassin,
I couldn’t reproduce the error. How do you set up the time zone? Through WordPress Settings -> General, or through the web server itself/
I see you’ve set up UTC -3 time zone now. Doesn’t this suit your needs?Regards,
AlexMarch 2, 2020 at 7:04 am #21560kassin
ParticipantHello Alex,
I’m setting the time zone in wordpress, in general tab. doesn’t matter wich time zone I pick, if “lafka Order Huurs” is ON the error occurs.
My time zone should be São Paulo or UTC -3 that is the same for me, but as I said, doesn’t metter, the error occurs with any time zone if the function is ON.I can join Skype and meeting you to show the error if you want. Just let me know.
ThanksMarch 2, 2020 at 7:23 am #21561kassin
ParticipantAlex,
Let me be more clear.
There is two configurations of time zone.
“1” – WordPress Settings -> General
“2” – Woocommerce -> Lafka Order Hours
I understand it should be two different things, but it is impacting in the general time zone. as you can see here: https://ibb.co/wNHw8BJDoesn’t matter the time zone I pick in “1” if Lafka Order Hours is enabled, the error occurs.
If I pick UTC in number “2” the errors not happen, but the time of my shop will be in UTC and I need it in UTC-3 or São Paulo.If you would like to talk please let me know and I can join Skype ou something like this.
Thanks in advance Alex.
Kássin
March 3, 2020 at 8:54 am #21581Alex
KeymasterHi Kássin,
Thanks for the detailed explanations.
We’ve added new option in the Lafka Order Hours -> Time Zone setting, which will be selected by default. It is to use the default time zone set in WordPress-> Settings.
Thus you can control time zone from your WP Settings only.We will release the update in a week or two.
Regards,
AlexMarch 3, 2020 at 9:02 am #21582kassin
ParticipantAlex,
Thank you so much for find a solution and let me know about the update.
I would like to ask you if you can share the solution with me if you already have it, I’m running a big project with a very good client and I have to fix it as soon as possible to avoid problem with the client.If you do not have a solution yet I will understand as well.
Sorry my english and thank you again.
All the best,
KássinMarch 4, 2020 at 10:25 am #21589Althemist
KeymasterHello Kássin,
We have already fixed the problem. The reason we are postponing the update for few days is that there will be e major WooCommerce update with lots of changes. We can’t just tell you how to fix it while waiting as it requires some really serious modification of the code base. So, in short – we have a solution already, but waiting to release it with the new WooCommerce changes.
Regards,
DimitarMarch 4, 2020 at 12:31 pm #21595kassin
ParticipantHi Dimitar,
Understood. Waiting this update 😀 Thank you.
All the best,
KássinMarch 12, 2020 at 1:39 am #21647kassin
ParticipantNow is all working good team.
Thank you.
Kássin.
March 17, 2020 at 10:34 pm #21738kassin
ParticipantHi team,
I’m opening this topic again because the “Open Hours Periods” is not working propertly.
As you can see the time filed is to open the store at 18:30 and now is 17:33 and the status is: OPEN.
Please help.
March 17, 2020 at 10:40 pm #21739kassin
ParticipantPlease check img = https://ibb.co/ZWWShw2
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