ResolvedUnable to Import Demo


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  • #5916

    I have been trying to import the demo from the theme options but it keeps giving me the error “gateway timeout”.
    I read the recommended php settings for the demo import and confirmed with my webhost the php settings I have and they are:
    max_execution_time = 120
    memory_limit = 768M
    post_max_size = 128M
    upload_max_filesize = 128M
    which I further forced using the php.ini folder.
    Moreover, I even implemented dynamic timeout in the .htacess folder but it didn’t help, I am still getting the same error “gateway timeout”. Anyway I can import the demo?php Settings in php.iniDynamic timeout in .htaccess


    Hello wahaj1,

    sounds like your host is blocking the connection to our server where all demo images are hosted. You’d probably need to consult theme and ask if your server can connect to

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