In Progressundefined in address and Address not found! You can pinpoint Your Location on th

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  • #38107
    an3citoe
    Participant

    Greetings, my website is practically ready to go but when checking out the address it says “undefined” and the map says “Address not found! You can pinpoint Your Location on the map.” and installed the template elsewhere and I get the same error, please help.

    #38142
    Alex
    Keymaster

    Hello an3citoe,

    Please make sure that you are using the latest theme version and all plugins from the Appearance -> Install Plugins are activated (Wishlist is optional).

    Also that you follow the documentation on the shipping set up: https://www.althemist.com/docs/lafka/index.html#shipping-areas

    If you still experience the issue, you can send us temporary admin account and we will check. Please use the “Set as private reply” checkbox.

    Regards,
    Alex

    #38146
    an3citoe
    Participant
    This reply has been marked as private.
    #38156
    Alex
    Keymaster
    This reply has been marked as private.
    #38164
    an3citoe
    Participant
    This reply has been marked as private.
    #38184
    an3citoe
    Participant
    This reply has been marked as private.
    #38197
    Alex
    Keymaster

    Hello an3citoe,

    Sorry for the delay.

    I’ve checked your set up and did a quick test and everything looks fine.

    – Entered the following address in the popup: 101 Isla Española Conocoto and “Local (Eloy Alfaro)” was successfully picked up as a branch
    – Selected a couple of products and in the Checkout I saw the proper shipping is available
    – Changed the address to something not recognizable and the map appeared to set the exact location of the address.

    Regards,
    Alex

    #38203
    an3citoe
    Participant
    This reply has been marked as private.
    #38228
    Alex
    Keymaster
    This reply has been marked as private.
Viewing 9 posts - 1 through 9 (of 9 total)

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