[pachabazar]

Hello Althemist!!

I have a problem with my homepage since WP’s update, it is only showing code:

I have updated every plugin, the Rigid theme and WP to its latest versions, how can I solve this?? Hope you can point me in the right direction soon!! Thank you 🙂

https://ibb.co/jJ6NYhM
https://ibb.co/YWxRHRL

[Alex]

Hello pachabazar,

It looks like the WP Bakery Page Builder is not active and WordPress don’t recognize it’s shrotcodes.
So, double-check if the plugin is updated and active.

Regards,
Alex

[pachabazar]

Yes! Good to know that is the issue, thank you. I had actually submited another support request addressing this topic, because I can’t seem to install WP Bakery again (don’t know how it was deleted from my site!) but I can’t install it again- could you help me out please? Thanks!

[Alex]

Hello pachabazar,

From the WordPress Dashboard, go to Appereance -> Install Plugins

Regards,
Alex

[pachabazar]

Hello Alex!

Yes, thank you. I tried that.. the thing is WPBAKERY plugin does not show up, so I tried downloading it from their site but I need a license

[Alex]

Hello pachabazar,

Could you please send a screenshots of Appereance -> Install Plugins screen and from the Plugins screen.

Regards,
Alex

[pachabazar]

Woohoo! I managed to activate, thank you so much anyways 🙂 have a nice day

[Author]

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