In ProgressUpload Demo issue

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  • #19922
    irfansaddress
    Participant

    I’m trying to upload demo content but its returning internet server error 500. when i tried visiting https://babystreet.althemist.com/demo-import/ , page doesn’t even exist.
    Waiting for your reply.
    Thanks

    #20075
    Althemist
    Keymaster

    Hello irfansaddress,

    So sorry for the late reply. It looks like our anti-spam filter system somehow blocked some posts since the last week.

    The link you followed is left there by mistake. With the BabyStreet theme the import comes from the main demo. We will fix that. As for the Internal Server 500 error – as the name suggests, this is a server error, not theme related. Most probably your hosting doesn’t support some of the required PHP functions to do the import. If you give us temporary admin access to your site, we can try to investigate further.

    Best regards,
    Dimitar

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IMPORTANT!!!

Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

Best regards,
Althemist team
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