In ProgressUrgent: problem with delivery areas
Tagged: delivery areas, express checkout, problem, urgent
- This topic has 19 replies, 5 voices, and was last updated 2 days, 15 hours ago by
LucasLorenson.
- AuthorPosts
- August 4, 2023 at 4:41 am #37742
LucasLorenson
ParticipantI’ve set up Stripe’s Express Checkout and I’m having an issue with the delivery areas at checkout.
I created a Lafka delivery area, drawn on the map and in the WooCommerce settings I added several different rates by distance (limited by radius).
But when I click on the express checkout button on the checkout page, either on the Google or Apple Pay button, all shipping costs appear, for the customer to choose whether they want the most expensive or the cheapest. When in fact, only the freight with the fee referring to the distance from his address should appear.
Remembering that the error only happens in express checkout. But in any case, it makes it impossible to use this payment method.
I’ve tried creating a different delivery area for each distance radius, directly in the WooCommerce settings. But it didn’t work either, as shipping is not identified at checkout.
Is there any way to resolve this?
August 8, 2023 at 2:50 pm #37770Alex
KeymasterHello LucasLorenson,
Send please link to the plugin. What other plugins do you have? We will need those in order to test on our site.
Regards,
AlexAugust 8, 2023 at 7:43 pm #37773LucasLorenson
ParticipantThis reply has been marked as private.August 14, 2023 at 11:51 am #37776Alex
KeymasterHello LucasLorenson,
Sorry, can you give us also temporary admin access to your site, so we can check what are your exact settings for areas, branches and shipping settings.
You can use the “Set as private reply” checkbox.Regards,
AlexAugust 15, 2023 at 2:33 am #37788LucasLorenson
ParticipantThis reply has been marked as private.August 25, 2023 at 4:49 pm #37809Alex
KeymasterHello LucasLorenson,
Sorry for the delay. We will look at your issue tomorrow.
Regards,
AlexAugust 25, 2023 at 8:26 pm #37811LucasLorenson
ParticipantHello Alex,
Okay, I’m waiting for news.
Regards,
Lucas LorensonAugust 27, 2023 at 8:07 pm #37823l-adn.fr
ParticipantThis reply has been marked as private.August 27, 2023 at 9:03 pm #37828Alex
KeymasterHello LucasLorenson,
For the distance based shipping to work, you need to set up “Secondary Google Maps API Key” from WooCommerce -> Lafka Shipping Settings -> Secondary Google Maps API Key
As it is stated by the option description: “Distance Matrix API requests which is used for calculation of distance based shipping rates.”Please follow this link to see why is needed and how to set up this second API key. Please note the Distance Matrix case:
https://developers.google.com/maps/documentation/javascript/get-api-keyRegards,
AlexAugust 27, 2023 at 11:23 pm #37832LucasLorenson
ParticipantHello Alex,
I configured a secondary key just to do the test, but it didn’t solve the problem.
In fact, distance shipping was already working (only at store checkout).
As I already mentioned in previous messages, the problem is that “all” delivery methods by radius of distance are appearing when clicking on the “express checkout” button.
Did you verify this in the admin access I sent you here?
And now as a bonus, the problem extended to the store checkout as well. It wasn’t happening before, but now all radio distance shipping is showing up at the store checkout too.
Even with the option “At checkout, only show the shipping method available with the lowest cost.” being activated.
How do I solve?
Regards,
Lucas LorensonAugust 27, 2023 at 11:41 pm #37833LucasLorenson
ParticipantAlex,
Here are some prints about the problem. Literally all shipping rates are showing. Both in the store checkout and in the express checkout, that is, when I click on the button for Google Pay, Apple Pay, etc.
If you can get back to me as soon as possible with a solution to this problem, I would be very grateful. I need to resolve this soon, to get the site up and running.
Regards,
Lucas LorensonSeptember 6, 2023 at 4:56 pm #37864gautier.lega
ParticipantExactly the same problem !
September 6, 2023 at 5:50 pm #37865amba.fr
Participanti have the problem too, i desactivate all plugins just leave lafka plugin but it still all the delivery
i downgrade to the lasted version of plugin and template too but it still this problem
purhaps google api change something and plugin need an update ?September 11, 2023 at 12:48 pm #37868gautier.lega
ParticipantCould you please do something ??? My website is down because of this problem
September 12, 2023 at 2:50 pm #37878Alex
KeymasterHello,
We’ve found a compatibility issue with the latest Google Maps API. We’ve fixed it and later today or tomorrow will release an update.
We believe this will resolve the problem.Let us know after the update.
Regards,
Alex - AuthorPosts
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