ResolvedVendor registration bug with File upload

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  • #19806
    Kyriakos
    Participant

    Hello,
    When I try to register as a vendor at https://www.handartisan.gr/wcmp_vendor_registration I receive: Error: File upload limit exceeded

    I have PHP7.2 and

    max_execution_time 120
    max_input_time -1
    max_input_vars 2048
    memory_limit 128M
    open_basedir _
    post_max_size 8M
    session.save_path /opt/alt/php72/var/lib/php/session
    short_open_tag CHECKED
    upload_max_filesize 32M

    Try to register with a small jpg image.

    #19837
    Althemist
    Keymaster

    Hello Kyriakos,

    So sorry for the late reply. We were moving the office and support was limited for few days.

    In your case, most probably the reason is a limit set for your WordPress installation. It’s different than the server PHP limit and not theme related.

    You’d probably need to consult your hosting support team or check some of these techniques:

    How to Increase the WordPress Maximum Upload File Size

    Hope this helps.

    Regards,
    Dimitar

    #19854
    Kyriakos
    Participant

    OK they replied to me:

    We see that this notification comes from the plugin “dc-woocommerce-multi-vendor” you use at:
    wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-wcmp-user.php: $validation_errors->add(‘file size error’, __(‘File upload limit exceeded’, ‘dc-woocommerce-multi-vendor’));

    wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-wcmp-frontend.php: $validation_errors->add(‘file size error’, __(‘File upload limit exceeded’, ‘dc-woocommerce-multi-vendor’));

    wp-content/plugins/dc-woocommerce-multi-vendor/languages/dc-woocommerce-multi-vendor.pot:msgid “File upload limit exceeded”

    As you can see at the plugin folder, it uses the same server’s php limit:
    https://www.handartisan.gr/wp-content/plugins/dc-woocommerce-multi-vendor/classes/phpinfo.php

    So what is that happening please?

    #19867
    Althemist
    Keymaster

    Hello Kyriakos,

    I guess you’d need to ask the multi-vendor plugin support team about this as it looks like a problem with their registration form.

    #20332
    Kyriakos
    Participant

    Hello,
    Very thank you for that! It fixed.

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