ResolvedVendor Sidebar not appearing

This topic has 15 replies, 2 voices, and was last updated 3 years, 4 months ago by Althemist.

Viewing 15 posts - 1 through 15 (of 16 total)

1 2 →

Author
Posts
June 3, 2020 at 7:04 pm #23358
nadavbf1
Participant
Hi
I am trying to add a side bar to the vendor page which is different than the sidebar on the product\categories page and it is not working (remains blank, see image). can you suggest a fix to this?
https://ibb.co/JFtN5Kx
June 4, 2020 at 4:39 pm #23389
Althemist
Keymaster
You’d need to assign that sidebar under Theme Options > Sidebars to Sidebar for Single Vendor Shop
June 4, 2020 at 6:04 pm #23405
nadavbf1
Participant
Hi
i assigned it and still nothing
any idea?
see images
https://ibb.co/dgvL1Lp
https://ibb.co/HX0T2cm
June 5, 2020 at 12:07 pm #23441
Althemist
Keymaster
In this case most probably you’re not using the appropriate widgets. You can only certain widgets on those pages – e.g. vendor categories, vendor location, vendor contact form etc. Just like here:
https://rigid.althemist.com/wc-marketplace/shop/wooden-art/
June 5, 2020 at 12:45 pm #23450
nadavbf1
Participant
hi thanks
still no go
see the vendor bar just as in the demo you sent
https://ibb.co/VLgJZnf
any suggestions?
June 9, 2020 at 3:41 pm #23497
nadavbf1
Participant
help?
June 17, 2020 at 11:06 am #23657
nadavbf1
Participant
please support
June 17, 2020 at 12:16 pm #23689
Althemist
Keymaster
Could you please provide temporary admin access? Also, please create a separate admin account and sett it to english, so we can navigate the admin.
June 17, 2020 at 2:24 pm #23701
nadavbf1
Participant
This reply has been marked as private.
June 23, 2020 at 6:32 pm #23785
nadavbf1
Participant
hello?
June 29, 2020 at 5:40 pm #23856
nadavbf1
Participant
help
July 1, 2020 at 2:04 pm #23984
Althemist
Keymaster
Hello Nadav,
We have just checked and there is really some problem. Could be some plugins conflicts or versions incompatibility. As you can see on the demo it works absolutely fine with everything updated to the latest version (wordpress, the theme and all plugins):
https://rigid.althemist.com/wc-marketplace/shop/wooden-art/
I can see you have a lot of woocommerce related plugins and some of them not properly configured. May you can try disabling them one by one and see which one is causing the trouble. Definitely not a theme related problem, as it works fine on our end and no one ever reported such problem before.
regards,
Dimitar
July 2, 2020 at 10:23 pm #24062
nadavbf1
Participant
can you tell which one is not properly configured and i will check it out?
thanks
July 7, 2020 at 11:51 am #24192
Althemist
Keymaster
They are listed on top of your admin dashboard.
July 7, 2020 at 9:33 pm #24239
nadavbf1
Participant
i dont understand, what are the prerequisites for the side bar to work?
Author
Posts