ResolvedVendor store product misalignment
Tagged: dashboard, display issue., frontend, store, vendor
- This topic has 7 replies, 2 voices, and was last updated 2 years, 8 months ago by
JuinePaski.
- AuthorPosts
- January 6, 2021 at 12:05 am #28063
JuinePaski
ParticipantGood afternoon, since the last update we appear to have an issue that we’d like some help in rectifying. The vendor store pages show all products on desktop supersized and one on top the next as opposed to the previously neat products in rows.
I contacted dokan already and in troublehsooting the issue we found that it was the theme. help please
view example page: https://knockknocktt.com/store/goldenelegancedesigns/
Oh and Happy New Year!
Regards
JuinetteJanuary 6, 2021 at 11:44 am #28075Althemist
KeymasterHello Juinette,
Could you, please give us temporary admin access to your site, so we can check what could be wrong?
January 6, 2021 at 3:04 pm #28081JuinePaski
ParticipantThis reply has been marked as private.January 7, 2021 at 1:17 pm #28121Althemist
KeymasterLooks like wrong admin username?
January 7, 2021 at 2:40 pm #28133JuinePaski
ParticipantThis reply has been marked as private.January 9, 2021 at 2:37 pm #28202JuinePaski
Participanthi have you checked? we have a huge ad campaign beginning tomorrow and would really like this rectified before then
JP
January 11, 2021 at 1:20 pm #28228Althemist
KeymasterSorry for the late reply. Actually, we have found the problem. Looks like Dokan once again entirely changed the way they display products on vendor shop pages and it’s no more using the default WooCommerce layout, but their own custom system. We will release an update with fix, but with the new Dokan version it would not be possible to control the number of rows anymore. Until the update is released you can use the following quick “fix”:
.dokan-store div.prod_hold { width: 33%; }
January 11, 2021 at 1:34 pm #28235JuinePaski
Participantok thank you, yes we did have a recent dokan update, we will use this in the interim until the fix. thanks!
Reagrds
JP - AuthorPosts
You must be logged in and have valid license to reply to this topic.