[JuinePaski]

Good afternoon, since the last update we appear to have an issue that we’d like some help in rectifying. The vendor store pages show all products on desktop supersized and one on top the next as opposed to the previously neat products in rows.

I contacted dokan already and in troublehsooting the issue we found that it was the theme. help please

view example page: https://knockknocktt.com/store/goldenelegancedesigns/

Oh and Happy New Year!

Regards
Juinette

[Althemist]

Hello Juinette,

Could you, please give us temporary admin access to your site, so we can check what could be wrong?

[JuinePaski]

This reply has been marked as private.

[Althemist]

Looks like wrong admin username?

[JuinePaski]

This reply has been marked as private.

[JuinePaski]

hi have you checked? we have a huge ad campaign beginning tomorrow and would really like this rectified before then

JP

[Althemist]

Sorry for the late reply. Actually, we have found the problem. Looks like Dokan once again entirely changed the way they display products on vendor shop pages and it’s no more using the default WooCommerce layout, but their own custom system. We will release an update with fix, but with the new Dokan version it would not be possible to control the number of rows anymore. Until the update is released you can use the following quick “fix”:

.dokan-store div.prod_hold {
    width: 33%;
}

[JuinePaski]

ok thank you, yes we did have a recent dokan update, we will use this in the interim until the fix. thanks!

Reagrds
JP

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