ResolvedView Basket feature crashes shipping options

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  • #34531
    4fa
    Participant

    Hi there

    We noticed whenever a user is moving to the cart page ( “view basket” feature on the screenshot here: https://paste.pics/3f735d3af96914210e2b768ec1bd4014) instead of checkout first, it voids all enabled Flexible Shipping options. We are using Flexible Shipping by WP Desk.

    When user is moving to checkout first then the cart page, the shipping is visible and displayed correctly.

    https://postimg.cc/Lqh3RWQK Here is the screenshot of the basket page with the error
    https://paste.pics/c540a55b7d45310d6afc3004b3626fb9Here is the screenshot of checkout page without seeing cart first.

    Any solutions out there? Thank you for your help.

    JD

    #34537
    Althemist
    Keymaster

    Hi 4fa,

    This is not theme related. We do not modify anything on the cart or checkout page, except the design. There must be some other plugin that modifies the cart.

    #34538
    Althemist
    Keymaster

    BTW, I have just checked your website and everything seems fine to me. The shipping information on the cart page is available no matter which page I visit first. Tried several times and everything looks OK.

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AlThemist

AlThemist

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