ResolvedVisual Composer / Text Editor NOT WORKING after update

This topic contains 3 replies, has 3 voices, and was last updated by  Althemist 1 year, 4 months ago.

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  • Author
    Posts
  • #2182

    JessicaEvans
    Participant

    I have no idea what to do here. I have updated everything I know to update. I have cleared caches. I know very little about how this all works. I just know that I am not seeing a text editor box AT ALL when I try to update web pages now. Please help!

    #2184

    Althemist
    Keymaster

    Hello JessicaEvans,

    could you, please give us a temporary admin access to your site so we could check this? You can use the “set as private reply” feature of the forum for this.

    Regards,
    Dimitar Koev

    #2366

    ALEXISPAOUTOFF
    Participant
    This reply has been marked as private.
    #2369

    Althemist
    Keymaster

    Hello André,

    the Visual Composer version that come with the theme doesn’t provide a separate license for you. It is regularly updated when the theme is updated. Even if you had a separate license, it is not recommended to update the visual composer on your own, because we are using a customized version and that would cause problems with the custom features.

    Is there any reason to post “private reply” in somebody else’s topic instead of creating a new one for your specific problem? If not, please always open a new topic for every single problem you face with the theme so we can be sure we see it and answer on time.

    Regards,
    Dimitar Koev

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