ResolvedWe have problems with “WORKING HOURS FEATURE”

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #27647
    juliansantanilla
    Participant

    I need your help, we have the following problems:

    1. We have set the working hours from 13:00 to 22:30 p.m. and several times the online store has been closed at 16:00
    What is the problem?
    Can you help us, please?
    What can we do?

    2. We have already replaced the sound of orders. Sometimes this sound doesn’t work.
    What is the problem?

    #27668
    Althemist
    Keymaster

    Hi juliansantanilla,

    So sorry for the late reply.

    There are two possible reasons for this:

    1. Either your timezone settings are not correct

    OR

    2. You may have accidentally set a holiday break.

    If you give us temporary admin access to your site, we may be able to find out what’s wrong there.

    Regards,
    Dimitar

    #27737
    juliansantanilla
    Participant
    This reply has been marked as private.
    #27773
    juliansantanilla
    Participant
    This reply has been marked as private.
    #27785
    Althemist
    Keymaster

    Hi juliansantanilla,

    Unfortunately it looks like the username and/or password are not correct.

    #27826
    juliansantanilla
    Participant
    This reply has been marked as private.
    #27834
    Althemist
    Keymaster

    Hi juliansantanilla,

    I have just changed the Lafka Order Hours Time zone setting to WordPress Default, as it’s the same as your site time zone. You’d only need to specify a time zone if it’s different than the site time zone set under Settings > Genera. Everything should be OK now.

    Regards,
    Dimitar

    #27835
    Althemist
    Keymaster

    Also, it looks like the theme plugin is not up to date. You can update it under Appearance > Install plugins. Same goes for all other plugins like WooCommerce etc.

Viewing 8 posts - 1 through 8 (of 8 total)

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