ResolvedWebsite doesn't work on phones or tablets

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #18422
    AugustMoonTea
    Participant

    Hello, there!

    The website isn’t working on phones or tablets for some reasons. But it works on laptops. Could you please have a look for me?

    Thank you.

    Kind regards
    Estelle

    #18423
    AugustMoonTea
    Participant
    This reply has been marked as private.
    #18510
    Althemist
    Keymaster

    Hello Estelle,

    So sorry for the late reply. We’ve been out of the city for few days.

    your site doesn’t load on desktop too. There are many JS errors on the home page that prevents the site from loading.

    We can’t login to your site as it looks like there is something wrong with the username, password OR the Limit Login Attempts plugin settings.

    Most probably the problem is related to your caching plugin settings, but can’t be really sure.

    Hope this would at least guide you in the right direction.

    Regards,
    Dimitar

    #18529
    AugustMoonTea
    Participant

    Hi, Dimitar!

    Thank you.
    I don’t understand the errors. Is there anything I can do to fix it? I’m sure the login is right. What if I restore it to last week?

    Estelle

    #18534
    AugustMoonTea
    Participant
    This reply has been marked as private.
    #18541
    Althemist
    Keymaster

    It works now. The problem was in your WP Rocket settings as it blocks jquery.

Viewing 6 posts - 1 through 6 (of 6 total)

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AlThemist

AlThemist

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IMPORTANT!!!

Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

Best regards,
Althemist team
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